About Us

About Us

We are a pre-owned luxury goods trader focused on delivering the highest quality service, the most competitive prices, and a unique selling experience to our customers globally.

Who We Are

At ALLU, we showcase a sophisticated luxury buying service where our customers can experience Japanese hospitality, ‘Omotenashi’, through our consultations. Every interaction is infused with respect, courtesy and an unwavering commitment to our customers. We place a great value on bringing satisfaction to every transaction in the hope that our customers make a new investment in themselves that further brings new excitement and stimulation to their daily lives.

2011

Founded in Japan

165+

Stores in 17 countries

Japan, the UK, France, Singapore and so on.

850+

Employees

N°1

Customer Satisfaction in Japan

Researched by Nihon Nouritsu kyokai 2018

Our Background

OUR STORY

Originating as luxury goods trader ‘Nanboya’ in Japan, our headquarters was established in December 2011 in Tokyo, Japan. In March 2018, the company was listed on the Tokyo Stock Exchange Mothers section. Ranked as No.1 in Japan for customer satisfaction, our service was rebranded as ALLU overseas and expanded to over 165 locations globally, including the UK, France, Singapore, Hong Kong, the USA and many more.

Our Story

OUR CEO

“The Valuence Group started its reuse business in 2007 from a small store in Osaka. We, Valuence Group, started from a small buying office in Osaka in 2007. At that time, I myself worked as a concierge (appraiser), and I realized that customers value not only the value of goods, but also the stories and feelings behind them. It is not enough to simply put a price on an object, but to understand the value that each cutomer places on it in their own lives, and to respond to their essential needs. This has been our core philosophy since the time of our founding, and it has become one of the guiding principles of the Valuence Group.” – Shinsuke Sakimoto

Our Story

为什么选择ALLU?

1

高竞争力报价

我们拥有丰富的追踪记录,持续监控与了解市场状况,还有宽广的销售渠道,能够为您的二手奢侈品提供无可比拟的报价。

高竞争力报价
2

即时现金支付

无论您的物品价值如何,我们都能确保立即进行现金交易。无需等待,即可获得金钱上的满足。

3

接受大范围的物件

我们欢迎您带来各种各样的奢侈品,包括手表、名牌包包、珠宝、钻石、黄金和贵金属等品牌商品。此外,我们还收购古董和非品牌商品。如果您不确定我们是否能接受特定的物件,请与我们联系。

接受大范围的物件
4

照顾到隐私的时尚商店

我们的商店旨在为客户创造舒适无缝的销售体验。 我们店铺中的客户区域被分隔成多个私人房间,以便客户在评估和咨询期间完全保持隐秘。

照顾到隐私的时尚商店照顾到隐私的时尚商店
5

保证保密

我们优先考虑您的隐私,并确保所有交易处于最高安全水准。我们以最谨慎的方式开展业务。

6

免费点心

我们提供免费茶点,以确保您在店内体验时感到舒适。当我们评估物品时,可以吃点零食或喝点饮料放松一下。

7

快速准确的评估

我们为您的物品提供快速准确的评估,在不影响精度的情况下为您节省时间。我们的Value Designer经过全面的培训和教育,确保他们有能力确定产品的真假,确认国内和国际售价。

8

量身定制以满足您的需求

店内销售

店内销售

面向那些希望在我们的门店与我们的员工进行面对面咨询的客户。

了解更多信息
上门销售

上门销售

面向那些不愿意寄出物品但又无法将其带到店内的客户,例如有的客户有许多很重的物品无法进行运输,或者有的客户希望将许多物品一起出售。

了解更多信息
9

特别促销

我们提供多种季节性活动和节日活动,活动内容包括提升收购价!

10

日式招待

体验我们的日式待客之道。互动中充满尊重、礼貌和对服务的坚定承诺。

在ALLU放售只需身份证明!

所需身份证明
  • 驾驶执照
  • 护照
  • 只需提供上述一种的身份证明。
  • 我们不能回收未满18岁的顾客放售的商品。
  • 我们不接受过期或失效的身份证明。
  • 公司客户的放售流程与个人客户相同。无需额外文件。
请访问我们的常见问题部分了解更多信息。

商店信息