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Friendly:)

Was served by zoe .she was very friendly and very professional .thumb up to her service. I was quite sketical at first due to bad experience in other consignment place .This place is very transparent and the transaction is very fast.❤️🙏

Nice service and friendly, thanks ZOE

Zoe was excellent throughout the session. Transaction was swift and decisive.

Have a very pleasant visit to this place to sell my vintage Rolex watch. The incharge person in this office happen to be Jennifer, who is a very professional and knowledgeable lady. She is also very gentle in handling my watch. Transaction is smooth and price offered is reasonable.

Professional and friendly staff ☺️.

Catherine was very helpful and clear in her explanation. Had a very smooth transaction thru my stay. Well done.

It was a smooth transaction and Zoe was super helpful and accommodating. Managed to get a very reasonable price.

My 1st timeto sell my bag here.Tq Lyn wong at Novena Square for her very politely ,friendly &greats service.Thumb up👍

Patient and helpful with my queries, and comfortable to talk to. A really great service by Zoe!

Very cheerful customer service

Very pleasant experience. Catherine was very helpful and clear in explaining the process and valuation. Highly recommended.

I recently sold a used bag to this shop, and I had a great experience. Lyn who assisted me was incredibly professional and kind. She made the whole process smooth and stress-free, clearly explaining everything and offering a fair price for my bag. It’s always nice to encounter such good customer service. Highly recommend this shop if you're looking to sell your used bags!

Catherine was very detailed in the selling process! A very pleasant experience! 👍🏻

Good, fast, simple. Better than selling at carousell. Doing some justice to the products. At least it’s going to an authentic 2nd market. Reputable

Place is professionally set up. Regina was the staff assisting me. Pleasant experience. Happy to deal with her. Fair price. Will deal again in the future if there is an opportunity.

catherine is very kind and professionally at what she does.

the buyer was really nice and helpful with the procedures

Very good service by Jennifer. She explained clearly the factors that guaranteed the amount I was receiving for my bag and I learnt so much from her! Thank you!

Smooth and efficient. Jennifer is helpful and friendly. She makes you feel welcome while you wait for the appraiser. Overall pleasant experience.

Zoe was very friendly and fun to talk to.Her experience about the luxury bag was superb...Well done Zoe ..

This is my 1st time to ALLU which attended by Zoe. She is very careful, professional and well know of every question I've asked. I will recommend friends and relatives to Zoe.

I had a great experience here with staff Lyn. Consulting and working in silence without noise at the price I expected. Will come back next time.

Return customer here , Catherine is very friendly and professional

Sold my used LV bag at a very good offer, enjoy my session with Jennifer, she is very nice and talkative.

Everything was smooth and all my enquiries were answered. The lady was very nice and professional

Quick, efficient appraisal and fair process. Very friendly and professional staff. Will definitely consider approaching ALLU again in future.

Very good

Catherine was really helpful and friendly, highly recommended. Thank you!

Catherine has been very accommodating and very friendly. Really enjoyed the whole experience and would definitely recommend.

Catherine was so extremely awesome. She was super patient and good service advice were shared. Once again, thank you.

Catherine is good service and kind. I will recommend my friends to come here

Christine was very patient with my questions and explained the procedures of the transaction very clearly. It was a joint appraisal with the Japanese office. Evaluation was professional and Christine gave good advice.

Nice and comfortable place while waiting for appraisal of items.Catherine is very friendly and patience too

Had a pleasant experience being served by Catherine who is extremely helpful and friendly. Awesome service. Highly recommended 🙂

Zoe Lau service was excellent

Good service with Regina at the ALLU Somerset branch, been here a few times and always a positive experience. Highly recommend

Zoe is friendly and helpful. She is able to assist in many aspects of selling off your luxury items !

I had such an amazing experience at the shop selling my Tudor Watch for a very good price considering the market drop 🩷 My sales lady Catherine has helped me buy for a higher price than what was original quotes and i appreciate her alot for this!! Thank you so much! Would come her again for future sales

Very professional excellent service.

Excellent customer service. Very knowledgeable and informative. Will definitely come back for future dealings.

Friendly service and fuss free transaction. Thank you!

Fast and hassle free process.

Zoe is patience and share her knowledge well with us , will definitely come back again

catherine service is awesome !

i had pleasant service from catherine..very courtesy with details..really happy n appreciate her..

Fast process, understanding staff, good service.

Fast and friendly

Catherine has been very friendly and assisted me with the selling of luxury goods.

Very awesome service by Catherine as this is my first time inside. Whole process is very smooth and professional and she is very knowledgeable. Price received is reasonable, highly recommend

This was my first time heading there after checking out the reviews in Google and it did not disappoint. My jewellery was appraised and was throughly checked before I was quoted . The staff was very friendly explaining to me the entire procedure since it was my first time selling off a luxury item.

可愛い女性🩷リアさんが応対して頂き一生懸命頑張ってくれました。ありがとうございました😊🙏👍

Catherine is knowledgeable, very patient, friendly and very helpful.I definitely would recommend Catherine to everyone! Thank you Catherine!

Very good and professional

Lyn, is very polite and experience, helpful lady, I will give her 5 👍thumbs up.🤩

Very fast and pleasant transactions... Very professional

Glad for the service!

Pleasant experience. Staff was diligent & friendly.

Catherine is awesome and makes me very comfortable while waiting for the Japan side to provide the valuation. She explained the process and conducted herself very professionally. The transaction went well.

My experience here is very good. Thanks to Jennifer who helps me since the start of the process until the end. The ambience is so comfy and no forcing feeling during discussion and price validation.

Humble, nice, and friendly. I satisfied with her service. Saleperson name is lyn.

Very positive experience for my parents who sold 5 bags. Highly recommended! Thank you.

I had a seamless and professional experience in Allu Somerset! Kudos!

I had the pleasure of working with Catherine during my recent luxury goods evaluation, and I cannot recommend her highly enough. From the moment we began, her professionalism and warm demeanor made the entire process smooth and enjoyable. Her expertise and deep knowledge of luxury items, coupled with her meticulous attention to detail, were truly impressive. She took the time to explain her evaluations clearly and thoughtfully, demonstrating both passion for her work and genuine care for her clients.What stood out most was her honesty and integrity. It is rare to encounter someone so dedicated to providing fair, transparent, and unbiased assessments while making you feel respected and valued. Her kindness, patience, and willingness to go above and beyond turned what could have been a transactional experience into a memorable one.Thank you, Catherine, for your outstanding service. I look forward to working with you again and will gladly recommend you to anyone seeking a trusted professional in luxury goods evaluation.

Catherine is efficient and friendly. Great job

Catherine was very nice and helpful! Thank you for the great service!

served by andy, friendly and accommodating guy! happy with the outcome (:

Great service rendered by Lyn from Novena branch. She is very patient and professional.

Zoe was very friendly. The process of selling my goods were smooth with her. Good job. Thank you.

Great service. The buyers are extremely polite and helpful. I came to Allu already 3 times.

Fast and one stop shop. Aaron is not only friendly but fast and delicated to what he does best. Will definitely come back again when needed.

Aaron was very professional and even with his 10 years experience, he remained warm and sincere. Thank you for the 5 star experience for my first time with ALLU. Definitely recommend them to anyone wanting to sell your luxury items. 👏🏻👍

The consultant, Xiao Yen, embodies professionalism and radiates a wonderful sense of humour. Her dedication to enhancing the customer journey transforms the experience into something remarkable.

Amazing service and offered price is exactly what I wanted.They are so professional, fast in process payment and sharing of information.The lady who serve me Jennifer, highly recommended! She's so patient, knowledgeable, and friendy!! Learnt so much and enjoyed the session with her.The location is easy to find, the office is professional set up and cosy!Highly recommend for anyone who wants to sell their stuff!

Karen was really helpful and provided good advice. Thank you Karen for your wonderful service!

Belated review. Was there last week and served by Aaron. It was my first time selling my bags. The whole experience of setting up an appointment and receiving his patient & helpful assistance was a positive one. He even helped me clean a stain which helped me get a better price 🙂

I am assisted by Jennifer at Novena and she is very friendly, patient and professional. Price is slightly lower than expected but overall it’s a very fast and easy transaction. Thank you for your help!

Have a pleasant experience in selling my bags with Lyn. Smooth transaction.

Speedy service and pleasant experience. Aaron was very helpful.

Thanks for helping negotiaton!

Professional session from beginning to the end. Staff was polite and amicable. Easy to make an appointment and everything went without a hitch.

Jennifer is friendly and professional. loves the service here.

It was pleasure to be with Lyn Wong at International Building outlet. She was very pleasant to converse with & everything was fuss free. Look forward to work with her again.

Served by Jennifer.Valuation on the spot. Cash & carry.Best of all for certain brands, no box/receipt is needed. Very convenient & speedy.

Friendly and professional service and easy to deal with. No issues at all

Clean and nice environment. Jennifer is super friendly.

Clean and nice office. Jennifer is super friendly.

Zoe helped me today and it was my first time here, she was wonderfully helpful and made me feel very comfortable. it was a very pleasant and discreet process where everything was clearly, safely, and professional conducted. I'm very impressed

Great first experienceVery friendly staff, kept offering me snacksSo accommodating!

Good customer service. Lynn is knowledgeable and answer my questions correctly

Professional

I was served by Lyn. She is cheerful, patience, gentle, polite and communicate well to make customer happy & comfortable.

I sell my handbag at ALLU Novena. Lyn is very friendly n helpful n detail. Pleasant transaction.

Catherine from ALLU has served us well. She is patient in her dealings and has explained the process well. As a customer, i feel at ease and confident. The place is also conducive and comfortable. Very highly recommended.

Had a wonderful and smooth transactions with very accomodating and friendly staffs.

Lyn have been very helpful in my first ever experience in selling my watch, she was patient and also understanding in aiding my concern for selling at a certain price. Overall satisfying experience!

Had a great experience selling my preloved items here! They provided an on-the-spot evaluation and offered a fair quotation. The transaction was fast and hassle-free, with payment made instantly via PayNow. Highly recommend for anyone looking to sell their items quickly and conveniently!

An Awesome wonderful experience here! Was handled by their store manager Zoe Lau throughout the whole transaction.She is so professional and helpful! Strongly recommended to come by ALLU for any first timer.Will definitely remember this fantastic experience! Thanks again!!

I had the pleasure of interacting with Lyn, and I must say she is absolutely wonderful! She is incredibly nice, patient, and kind, making the whole experience so pleasant. Lyn took the time to thoroughly answer all my questions and I’m grateful for her excellent service. Thank you, Lyn!

Very helpful and patient staff.

pleasant experience here!

Thank you so much for your service, Alex! Everything is smooth and you have been excellent in assisting me 🙂

Alex is very attentive and friendly, Thanks for the help today!

Assisted by Regina that provided excellent and very friendly service

Andy is professional. I sold some bags and the experience is good. Highly recommend.

Sold my very first bag here, and the staff (I think her name was Karen) was so friendly & helpful! I was previously rejected to sell my bag at another store (J**** ca**), but the staff here has been helpful throughout. Did not disappoint coming here. 💯 for service

private and confidential process, easy transaction~

Professional and great service by Aaron!

Been attended by Aaron who is really helpful and attentive to all my enquiries throughout the whole selling process. Will definitely come back to him for future engagement and recommend all my friends to him. Once again thank you Aaron and God Bless !

I had a pleasant and stress free experience with the help of Jennifer. She is professional and friendly. I will definitely recommend ALLU to my friends !

I had an awesome experience doing transaction with Jennifer who was so patient with me. During the process, we shared stories and chat quite a lot. She was so efficient and managed to sell my stuff at a competitive price. Highly recommended and will definitely come back. Thank you Jen and Allu! You didn’t fail me for the second time.

价格合理，服务很好

Alex from 111 Somerset was very friendly and detailed.

Excellent service from Jennifer

Great staff and friendly. Patient lady. Well done Lin. Recommended. And nice office.

Easy and convinient to sell your unused bag

Had a pleasant in store experience. Everything was done in a room and utmost privacy.

Zoe from Orchard Allu attended to me with great promptness and attention to detail. A very lovely lady to speak to and she got the best price for an item I decided to let go.

Catherine was very personable and helpful. Highly recommended.

私はこちらに在住している日本人なのですが、このALLUシンガポールに唯一いらっしゃる日本人スタッフさんで高橋さんという男性に査定対応していただきました。やはり、私が日本人なので、日本人スタッフさんに丁寧に対応していただけるのはすごく安心できました。ブランド品を使わないので、売りたくても、なかなかシンガポールでは、まだまだ日本のように質屋で当たり前に買取するという文化がなく、質屋＝お金を借りるところみたいな、一般の日本人には馴染めない感じです。（日本だと、ブランド品を質屋に売るというのは現代では一般的ですが、こちらで質屋を探しているというとお金を借りるのかと勘違いされてしまい、変に思われます）使わないブランド品がたくさんあって、売りたいけど、シンガポールではどこに行けば良いか分からない、日本のメルカリのようなアプリがあるようですが日本人にはハードルが高く困っていたので、このような店舗が進出してくれたのはありがたい！査定額が折り合わなくて今回は見合わせましたが、高橋さんの丁寧な対応は本当に好感が持てます！シンガポールでブランドを売りたい場合にはおすすめです。

Lyn is very professional and very friendly.

We were assisted by Lyn at Novena and she was very patient and professional, making us feel at ease and comfort during the whole process. Evaluation was very quick, seamless and we got a fair value for our timepiece. Thank you Lyn 🙂

Very good and professional. They buy slightly below average , but still acceptable depending on yr items. More importantly the dealer is friendly while maintaining the professionalism, and not too serious looking

love the service and hospitality! Appreciate their cooperativeness and friendly attitude

Zoe was helpful in getting good price for my unused bags. Very good experience.

Very fast and easy transaction with Linda. She’s very professional and detailed when explaining the whole process.Got rid of my big bags with almost no fuss at all! Recommended to anyone who wants to get rid of their unwanted branded items..

Good service

Was served by Linda and was immediately put at ease by her friendliness. My first experience here was good!

I was served by Karen Chong. She is very friendly and approachable. Most importantly very patience with me. If i happen to sell my bag again to ALLU i hope to be served by Karen again. Happy for ALLU to have such a competent employee that made my visit a very pleasant one. Thank you

I had a wonderful experience with Karen. She was incredibly helpful and made me feel at ease while checking the items I intended to sell. Karen built great rapport throughout the entire session, making the process smooth and stress-free. Her professionalism and friendly approach truly stood out, and I felt confident in the service I received. Highly recommend her for anyone looking for a seamless and pleasant experience!

Very efficient and professional service. Great pricing as well! Will definitely go back to them again

Regina was very professional and efficient. Made the whole process smooth and enjoyable.

Zoe is very helpful and knowledgeable. I am very happy to transact through her. Thanks!

Friendly and profession staff.

Ms Regina is very professional and customer oriented. She is able to secure a good deal. Kudos!

I had the pleasure to visit ALLU store while I was travelling to sell an unwanted item. I was dealing with Zoe she was very efficient with great customer service. I was happy with the price that was paid in cash. Now I can go buy somethings I love with the extra money from the unused item. Overall a wonderful service.

Great service by Alex! His professionalism, knowledge and patience are commendable. Will definitely come back to ALLU because of Alex. Will also recommend others to Alex too! Good job.

Alex was very patient and thorough. Service was pleasant, smooth and friendly. Thank you!

Miss karen is very nice pleasant lady

Regina was very nice and helpful especially since it my first time at Allu. Payment was immediate and hassle free.

I had few pleasant dealings with Jennifer. She’s very friendly and patient with me. She helped me a lot to get the best price for my items. Definitely will come back and find her everywhere she goes 😝

Had a pleasant & seamless transaction (in a private room) with Regina over at Somerset branch yesterday. She explained the terms & conditions well in selling the preloved bags. Friendly and approachable lady who addressed almost all my queries. Thank you, Regina!

Very professional and patient service experience with Regina. Will recommend to friends !

Ms Zoe is very friendly and professional. She explained very clearly and showed sincerity in her job. My husband and I are very happy to be served by Ms Zoe. Thanks Zoe😊

Multiple times. Service just as good as before. Efficient and fast service. Zoe is knowledgeable, provides excellent seamless service.

Knowledgeable staff Regina.. Fast and quick transaction.. thank you for the great experience ..

Overall, I couldn't be happier with the service that Zoe provided. She exceeded my expectations in every way and I would highly recommend her to anyone in need of assistance. Thank you, Zoe, for your excellent service!

The staff that serves me, Zoe, is very professional, friendly and helpful. I highly recommend Allu Orchard to anyone who is looking for a platform to sell their branded items.

Thanks Lyn for such a smooth transaction and helping me to secure a good price. Highly recommended to look for Lyn Wong!

Impeccable service from Lyn! 👍🏻👍🏻👍🏻

Professional, efficient and friendly.

Very good service and advice from Ria. She is attentive to details and professional in her doing, Thank you for the wonderful service.

Very professional, willing to share her opinion and advice.

Very efficient and friendly service!

Regina is very helpful from the moment I entered ALLU Novena. Very detailed in explaining the procedure. Will come again

Was served by very friendly and knowledgeable staff — Ria. She also taught me some knowledge to check bag authenticity when purchasing LV

Ria has been very helpful to me!

Today I sell my shoes with Zoe and she did a great job explaining on the resale value. Also very attentive and nice gal who listens to client feedback.

Ria at Novena ALLU is very friendly and efficient. All info and data entry was done expeditiously and she managed to get a quote while we were still in the shop. Very good experience and super Service!!

Quotation within expectation.Aria assisted me with her expertise and patiently explain reasonable reasons for the quote

Friendly Bag Specialist. Sold 2 items. Thanks

Very friendly staff and experience was amazing

My first time here, and Zoe has been really professional, helpful and sincere. Thanks Zoe for the wonderful and lovely experience.

It's my first time here and I'm being served by Zoe! She's very detailed and have helped me fetched a very good price! Happy with their 5-star service!

It was a pleasant discussion with excellent service staff Regina has shared her knowledges with me. Thanks

Regina 非常乐于助人，为包包报价。交易很顺利，很愉快！

在我们的会议期间，Zoe 女士表现得非常迅速且高效。