出售 2 件物品获得

The evaluator was very friendly. Felt comfortable during the transaction. Will recommend friends here.

The person that assist me was Catherine and she was very detailed and friendly.

Catharine has served me twice and both times her service was excellent. She is friendly, patient and very helpful. Thank you Catharine and the Allu team!

Store service is so efficient, especially Darren. He explains every step and the rationale behind the decisions and he happily answers all our queries. Very happy with the service here and will come back again

Transaction was smooth and purchasing officer Darren was professional and patient throughout.

1st time in ALLU, and was served by Mr Darren. Fast and smooth! Highly recommended !!! 🙂

Excellent Service by Catherine, very patience and cheerful. Will always try to fetch good price for the items selling.👍🏻

Darren was extremely helpful and professional in assisting with the sale of my LV card holder. Smooth communication, fast updates, and a hassle-free process from start to finish. Highly recommended!

I was here today n serve by Darren, such an experience efficient n detailed person in explaining all the protocols n matters before making any transactions, am so pleased to recommend him as a gd staffs with knowledge n skills. Thank q Darren.

Good experience with dayren thank you for your assistance

Nice ambiance and very accommodating .. 5 star for Mr.Darren .. very nice and kind .. he explained well and very understanding.. i got the price im expecting ..since my stuff are quite old.. 💚💚

Your staff is very friendly

Smooth and fast in selling branded goods. The assistant from Allu staff is really helpful and provide information on the current trend for the branded goods

Darren is very accommodating and he explained the transaction very clearly, thank you Darren! 😉

Allu Somerset, staff member Aaron was able to provide us excellent service and also help is reach a good offer and solution

A positive experience. Catherine was patient and explained the process in detail.

Catherine was amazing, friendly and very transparent on her every information that she provide. Her service was tiptop.

Zoe is very knowledgeable and friendly. Excellent service

Catherine was friendly and accommodating. The experience was lovely and would highly recommend!

Catherine very good and very well spoken for my first time meeting is absolutely amazing service.

Learn alot of knowledge from Ms Catherine Oliveriro from the serial code issues.. Ms Catherine is so helpful and a good advisor..Love her lots for her srvices.Thank you so much.

Straight forward, assessed and tell you the worth of the item. No gimmicks.

Jennifer was very accommodating and Thank you for your great service

Attentive service and explanation on the valuation derived for the bags purchased from Lyn Wong. Speedy transaction within 2hours of valuation of 3 bags and cash received.

Great customer service and Jennifer is very helpful and friendly

Zoe is truly the best! My third time with her and she’s always so helpful!

Thank you Zoey. Transaction fast and smooth! Appreciate yr help.

It was my first visit to ALLU and I had a great experience with Jennifer. She was professional, attentive, and made the process smooth from start to finish. I received the best price for my item and truly appreciated her excellent service.

Good service..buyer Darren

Ms Catherine is very friendly and welcoming.And the ambience of the room is simple yet comfortable.

Darren is very patient in explaining the pros and cons of the sale. Highly recommended!

I had a great experience with Darren at Allu. He was very kind, patient, and professional throughout the process. He took the time to explain everything clearly and offered me a very fair price for my gold bracelet. I really appreciated his honesty and friendly service. I would definitely recommend this store to others if they are in need to sell anything, and I’ll come next time as welll!

Zoe was very thorough and explain very clearly through out the whole process.

I got assisted by darren!Transaction went smooth, he helps us to understand the pricing criteria and reasons.Explains extremely well!

很棒的服务

Professional, not pushy. I appreciate the privacy that Allu has arranged for their customers. I recommend to look for Lyn Wong from Orchard. Patient and professional. Thank you so much for the pleasant visit at the store. 🙏🏻

Friendly service and good pricing offered.

Happy with the service and comfortable ambience.. Thank you Catherine for the hospitality and patience.

Very friendly and professional.

First time in this store. Process is very straightforward but they do take meticulous steps to check/valuate the items. Special thanks to Darren who provided very professional and attentive service

Catherine was friendly and helpful. The selling process was effortless and the environment is professional!

Staff was very professional and prompt

Very pleasant and easy transaction with Catherine. Thank you 🙏

That was a good service from him.Mr.Darrem

Good customer service by Darren

Very pleasant and smooth transaction. And trustedthe authenticity checks☺️

Big thanks to Zoe for the great service! Super friendly and efficient — made the whole experience so smooth 👍🏻

Assisted by Zoe. Very experienced and provides good valuation on my items.

Purchasing Officer, Mr Darren was patient, professional and highly attentive. He provided me with all the necessary information in order to transact the deal smoothly. Thank you!

It was a very pleasant experience. Catherine has explained everything very clearly. She is very professional & friendly. Though the price offered was not in my favour, I learnt something new.

Darren is nice and patient. Thank you

Smooth and pleasant service provided

Great experience. Aaron Ng, gave us good advice on reselling and purchasing branded goods. Good knowledge to have! Recommended. 👍🏻

Good services and they give good price

Appreciate the kind and professional assistance from Catherine. 👍🏻👍🏻👍🏻I will introduce family & friends to her service in future.

Very efficient

Had a good time! Catherine was really nice and friendly! We came in just randomly and she was nice to let us in to talk about selling our goods. Overall happy with the service! Come here if you want to know more about your bags and its resale value!

Quick assessment

成功卖掉多年的包包 虽有不舍 但是旧的不去新的不来哈哈 感谢Zoe给我周到的服务 开朗的女孩 下次再来找你哦

Friendly and excellent service of Darren. Highly recommended

Very detail inspection of my bag. Reasonable price. Staff is polite.

I’d like to compliment Zoe for her excellent service. She was professional, efficient, and went the extra mile to ensure everything was handled smoothly.

Met with Ms Lyn Wong. She was professional and the advice given was clear and concise. The reception office was pleasant and welcoming too

It was my first experience with ALLU and never expect to be very smooth and fast..Zoey was the one who helped me to achieved a good and better price..very honest about how the market is now and giving the comfort advice before decision was made..

Really great customer service experience. Jennifer is really attentive with good knowledge. Prices offered is competitive. Definitely recommended. Will patron again in future.

Was served by Cath. Very experience and friendly. Goes the extra mile, stayed longer than her usual hours to cpmplete everything. 👍👍👍👍👍

Catherine was very professional, friendly and helpful. Explained everything clearly and made me feel comfortable. Excellent service!

Catherine is jovial, friendly person. She makes us feel comfortable in dealing our selling items. Will come back for future selling. Thank you.

Attended by Zoe. Great customer service. She is professional and detailed. Willing to go extra mile for customers.

Wanted to sell some of my Preloved items. I chanced up this store at 111sommerset and had a pleasant experience served by staff Aaron who was fast and efficient! 👍🏻

Zoe was very friendly and helpful. She answered to all my queries. Keep up the good attitude 🙂

Thanks to Zoe! The entire experience was wonderful and I learned a lot. I really appreciate your help throughout the process of selling my six items and will absolutely be coming back for my next one.

Thank you Aaron for vry gd servce. Fast and efficient. 🙏😊

First time engaging them, met with Catherine! And she's soooo nice. She gets a good price for the item i wanted to sell. Environment is very nice and comfortable. Will definitely recommend people coming! 😉

Very good and kind

Darren was friendly and explained in detail why the bag was priced as stated. He was warm and informative, and I had a nice time casually chatting with him about the bags. He listened attentively while checking the items thoroughly.

Quick and efficient way to sell my item. Highly recommend them if you want to sell your item

Was served by Catherine. A very warm and friendly appraiser! Managed to get a good deal from Allu. Definitely recommended!

Friendly personnel and straightforward transaction. Highly recommended!

Darren very good and try his best to giving me best price.. love it.High recommend. If I still have bag to sell will come back again. Thanks!

Darren was very helpful in explaining the details and it’s was a pleasant experience to deal with Allu.

Great experience, very professional buyers and staff. Was helped by Darren. They were all very good, much like in Japan—polite, honest, efficient, and thorough. Highly recommend!

visited ALLU this morning and had the pleasure of meeting Regina. She demonstrated great professionalism, took genuine pride in her work, and offered very reasonable rates for my items. I truly appreciate ALLU for having such a dedicated and capable staff member like Regina. High recommended ALlU 👍👍

好服务

Darren is friendly and super knowlegeable about second hand bags. He is nice and professional!

Good service by darren the transaction was done very smoothly and he manage to help me get the best price for the item im selling . Which i appreciated. very highly recommended.

Smooth and clean transaction. Second time visit ALLU. Darren is explained every details. Will definitely come back.

Very kindly staff.

Sold my used bag and the process was seamless 😊 thank you to Jennifer for the smooth process.

Very friendly, knowledgeable and courteous staff. The environment is nice and cosy

Thank you for being so transparent and being super friendly, Qian Fan for the smooth transaction and comfort words!

I had an excellent experience with ALLU and highly recommend their services. The team was efficient, professional, and communicative throughout. A special thanks to Regina, whose friendliness and positive attitude made the process smooth and pleasant. I’m very happy with the results and would gladly use their services again.

I was attended to by Lyn, whose professionalism and warmth made the entire process smooth and stress-free. She was truly excellent in all respects and I appreciate it.

Pleasant and convenient process.

Zoe has been nice and helpful.

Zoe is very professional and approachable with good knowledge.

Zoe is very patient and friendly, well trained and professional service. Thank you!

Zoe is very friendly and giving a lot of advice for 1st time selling luxury item.Very fast and smooth transaction.

Really welcoming and very friendly. Jennifer is professional and knowledgeable. She is approachable and have excellent customer service, so made the process very easy and fuss free. Also gave a great quote and had a good outcome. Happy me! Definitely will recommend to my family and friends.

Lyn Wong was very helpful with assisting me throughout the whole time. Very happy with her service and she’s highly recommended for anyone who wish to come and sell their items. Thanks again.

The whole process from making appointment to visiting the store was easy. Convenient location, and comfortable place to rest while my item was being checked. Thank you Aaron from Orchard branch for the great service. Highly recommended.

Excellent customer service. Given a fair price for my luxury watch.

Impressive service by Jennifer , the item price was also justified and all transactions were legit and smoothly handled by the Allu staff. I popped over Somerset branch and it was centrally located and not too hard to find.

Had quite good experience at the outlet - with Jennifer Goh. She attended to me (despite without making prior appt) and explained the procedure clearly. Overall it was comfortable, non-intimidating and efficient ambiance.

Very professional, good customer service. Second time selling to them, will definitely recommend coming here for sale of any of your luxury goods

Seamless experience from start to end. Very professional service and hassle-free as well. The attendant was very friendly and clear in the buying/selling steps - 100% recommend.

Visited ALLU Orchard and it was the best selling experience I’ve ever had! There was a little issue as I had booked an appointment at Orchard but went to the Somerset store by mistake. Fortunately, the staff were very friendly and kindly guided me to the right location. Overall, a truly pleasant experience!Sold my Rolex GMT 2 and 126900 at slightly higher price than watch dealer! Gamsia!

Aaron Ng at the Somerset location was very prompt and efficient with the process. Pricing from Allu was acceptable and the whole transaction very smooth.

Made a trip down to the orchard store to sell a few of my items and was assisted by Lyn. Thank u for helping me out! Appreciate ur service!

It has been a pleasure dealing and chatting with Qian Fan. The experience was seamless and the prices offered were reasonable.Looking forward to collaborating again!

Good experience here in Allu Somerset outlet. Qian Fan is friendly and assisted me well. Sold my Dior bag at a decent price.

Fuss free transaction!

the transaction was done very smoothly and she manage to help me get the best price for both my bags which i appreciated. very highly recommended.

Great service from Aaron.

Private and comfortable environment. Aaron was attentive and helpful throughout the whole process. Highly recommended.

good service, prompt reply and price quotation is reasonable

good service, prompt and the price quotation is reasonable

Smooth experience dealing with the SA, prices are transparent and straightforward.

Excellent interaction with Aaron Ng. This gentleman has the knowledge skills and gives good advisory comments. Certainly a nice experience at ALLU Orchard.

Jennifer is friendly and professional.

Efficient, quick,convenient..Good service

Lyn was very professional and helpful. Fast deal with reasonable price. Highly recommended for hassle free transaction.

Excellent customer service by Miss Lyn Wong!

I was served by Jennifer and was really impressed with her service. She was helpful, detailed, and took the time to explain everything clearly. Thank you so much!

Lyn was very nice and detailed explaining about the process. It was a smooth transaction. Definitely will come back!

I was served by Miss Lyn Wong. First impression was fantastic. She was warm, friendly and polite. She explained in full details and even coming in thru the door, she would knock the door out of courtesy. I admire her good personality and services rendered. Please keep up the good performance. Thumbs up.

Experience was great. Staff was friendly and helpful. There is privacy and the place is comfortable. Most importantly, I found ALLU to be very professional.

Compared with other stores, Allu somerset gives a better price!The friendly front desk staff & Manager provided their professional And comfortable deal!Highly recommend:)

I had a great experience selling my bag here. The process was smooth and Qian Fan was friendly and professional. She explained everything clearly and offered a fair price. The whole process was seamless and quick. Excellent service from start to finish! Highly recommend! 😊

Served by Ms Lyn at the store during my appointment. While the process takes time, she handle my bags well and they are meticulous in checks. Ms Lyn is very warm and gives an excellent service.

Fast and efficient service. Got paid out on the same day.

Had a really good experience at Allu Novena with Zoe, Jennifer and Christina (over the phone). I brought them 5 bags and 1 card holder on 2 separate occasions and I felt the buy-out prices they offered were fair. The authentication process took quite a while (both times I stayed for about 90 minutes) but I’d much deal with a company that takes authentication seriously than one that rushes through the process and is bound to misjudge fake items for real. After all, they are in the business of reselling luxury pre-owned items. If they buy in fakes (even if by mistake), then they’re reselling fakes. The payout was fast. I received it via PayNow in less 10 minutes after I left the shop. The ladies were very professional and direct, both over the phone and in person. I had a great time on both occasions. Highly recommend!

Fuss-free and quick experience at ALLU and centrally located in Orchard - the value designer Aaron Ng was very patient and transparent with me on the typical pricing for certain designer and branded bags, and a great conversationalist.

I would say it was an excellent customer service from the moment we step into the shop.We bought in our pre-loved Chanel bag and Longines watch and was served by Ms ReginaConsidering both items are more than 20 years, we still manage to get a decent price for them.Ms. Regina was friendly and patienceWould recommend if you need a place to sell your luxury item.

I have been served by Aaron Ng and he is very good and friendly.

Lyn was fantastic, very knowledgeable about the products. I feel very at ease with her, and sold one of my bags

Fast and efficient service

Bought a couple of old luxury items in and got a rather decent price for them considering they are all at least 7 years old. Service was top notch and Lyn who served me was lovely.Payout was immediate on the day itself too. Would recommend if you need a place to sell your luxury item.

Thumbs for excellent customer service. Staff Regina is friendly and the process in selling my pre-loved bag is hassle-free. Gave a fair market rate and yap it’s sold to ALLU. Highly recommended!

Wonderful experience dealing with Ria.

Great experience selling at Allu! The process is fuss free and efficient

I was served by Jennifer to sell 4 of my bags. She was very friendly and helpful and had extended her service to me very, very well to ensure that I am comfortable with what I had come for. It was a very private and personalised service at Allu Somerset. I will consider to come again should I have some more to sell. Thanks Jennifer!😊😊

Ria assisted me with the process and she was very friendly and warm. Smooth process. Would come back to Allu again.

Fantastic!! Jennifer is very friendly, helpful, she makes me feel comfortable. We even had a good chat! Thank you.

I am writing to sincerely commend Ms. Jennifer Goh for the exceptional service she provided during my recent visit to your store to sell my branded bag.Jennifer was incredibly professional, friendly, and efficient throughout the entire process. She handled the evaluation with great expertise and ensured that I received a fair and satisfying price. Her honesty and transparent communication made me feel confident and well taken care of.What impressed me most was her warm attitude and genuine interest in helping customers. Jennifer made the experience smooth, comfortable, and even enjoyable—something I truly appreciate.Employees like Jennifer are a valuable asset to your brand. Please extend my heartfelt thanks to her for her dedication and excellent customer service. Because of her, I will not hesitate to return and recommend your shop to others.Warm regards,Yvonne Yeo

Title: Exceptional Service at ALLU Singapore Novena Velocity - Ria is a Star!I recently sold two luxury bags at the ALLU Singapore Novena Velocity branch, and I couldn't be happier with the entire experience. The process was smooth and efficient, but what truly set this experience apart was the exceptional service I received from Ria. From the moment I walked in, Ria's warmth and welcoming demeanor made me feel completely at ease. Her professionalism, kindness, and genuine care were outstanding. I've never felt so welcomed and valued as a customer; every interaction was a joy. Ria's exceptional service made selling my bags a truly positive and memorable experience. Thank you, Ria, and the ALLU team for your outstanding service! I highly recommend ALLU Singapore Novena Velocity.

service was efficient and a pleasant experience overall

Great environment and Jennifer is very helpful

Ria offers great service !

Staff Zoe was very fast and efficient with the transaction, and she explained to me clearly on the entire procedure. It is fast and simple.

smooth, fast and friendly service

Very pleasant experience as compared to other place. Ria from novena branch is friendly and knowledgeable.

It was a fuss free and easy transaction.

The lady is very nice and friendly (Sorry I forgot her name). She is very approachable. Love her great service. Fast and professional. Thank you so much Allu Novena.

Karen was fast, professional and friendly. Really satisfied with the service here!

Lyn is friendly and did her best to get the best price for my bag. Thanks Lyn & ALLU!

Regina was very nice and kind, she was patient with my queries and able to answer them in a timely manner.

I had a great experience with this Allu ! Their response time was impressively fast, making the entire process smooth and efficient. The location is excellent for purchasing quality items. Highly recommend them to anyone in need of reliable service and great products!

Very professional & friendly, willing to share her opinion and advice.

Lyn is professional and friendly.

Great experience! Will sell my bags here next time

I recently visited ALLU @ Novena and I must say it was a fantastic experience!Lyn, who assisted me during my visit, was exceptionally friendly and passionate. She was able to answer all my questions and offer best insights. Her patience and professionalism truly made a difference!Overall, I highly recommend ALLU @ Novena (and of course Lyn) for anyone looking to sell their pre-owned luxury items!

Friendly staff