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Darren’s service was fast and good. He offered best price for my LV Neverfull MM tote bag

hassle-free and professional process, and location's great! fast payout too

Nice to see Catherine again at this store. She is so cheerful and polite and nice to chat with! I recommend dealing with her.

Met Darren Neo today at the recommendation of my sister.Darren provided us with excellent customer service. He is very professional, courteous and patient.Congrats to ALLU for having such a commendable employee under your payroll !

It’s my first time visiting ALLU and I am so glad to be assisted by Ms. Catherine. She was professional and also very warm and friendly. Overall, it was a great experience.

Darren very respectful guy and Good customer dealer !

Had a pleasant experience with friendly Jennifer at Novena Outlet ..

Visited Allu SG @ Somerset to check the value of my item and the experience was smooth and straightforward. The staff were friendly and patient, and they took time to explain how the pricing was determined. No hard selling, which I really appreciated. A good option if you want a quick and hassle-free appraisal.

Darren was great and gave me a fair price for my LV bag.

Excellent service from Karen and Li Ning. Thank you for accommodating to our schedule and providing satisfactory quotes for the items 👍

Thanks for the great experience and offering a good price for us Mr Darren. ☺️

I had a very nice and friendly session with catherine from Tampines. Will not hesitate to recommend all my friends who like to put up their luxury bags for sell. Thank you catherine

Catherine at Tampines 1 outlet is very friendly and helpful. She shared alot of tips on selling the bags. She also managed to help get great price for my bags.

Darren service is friendly and good.

Catherine been so lovely and welcoming. Priced matched the desired price. Recommended.

Thanks Darren for the professional and friendly service. Appreciate the price obtained. Will use his service again. Highly recommended.

Catherine was very helpful & friendly. Overall experience was good. She explain everything to us.

Good service, staff was patience and nice.

Nice service and experience deal,will recommend friends here

From the moment I walked into the shop, I felt very welcome. Catherine is extremely friendly and professional, which made the whole experience really pleasant.

Came with my mum to sell of her watches. Catherine was extremely helpful and kind, and explained everything in detail.

Regina assisted me with the valuation of my LV bag. She was very thorough and I could tell she also gave me the best price possible (IMO).

The buyer representative, Ms Catherine was friendly and helpful.

Darren was patient, helpful, and very knowledgeable, taking the time to address all my queries with care.

Awesome experience with Darren in the shop! Booked an appointment, he was professional & explained the entire process in detail, where I understand how the valuation was done! Great customer service & I’ll definitely be back again to find from him!

Darren,Thank you much,, Very accommodating person..

Easy and efficient via WhatsApp; coupled with great customer service from Regina in-store. Highly recommended.

I had a wonderful experience with Zoe at ALLU Orchard. The entire selling process was seamless and completely fuss-free. Zoe is highly knowledgeable and professional, and her cheerful personality made the whole visit truly enjoyable. I would highly recommend her to anyone looking to transact with ALLU.

⭐⭐⭐⭐⭐Lyn Wong is very helpful and knowledgeable. We learned a lot from her, especially about the process and considerations when selling white gold. Our white gold was just “sleeping,” so we decided it was better to sell it rather than keep it unused.The entire experience was handled with wisdom, clarity, and professionalism. So far, this is the best company we’ve experienced for selling white gold and gold. The trust is genuine, and the service is honest and transparent. Highly recommend.

Had a great experience with Darren. He was very helpful and explained the process clearly.

Quick and prompt support from Darren. Although not able to fetch higher price but all good

Darren is very helpful and friendly! I got a good price for my bags. If you guys want to sell your preloved bags, do pop by Allu!

Darren is super helpful and knowledgeable his very kind and great, he help me to get the best deal possible, i highly recommend to all ALLU and look for Darren his awesome

I was served very professionally by Catherine. She is very friendly and also knowledgable about the items i brought. Explained to me the whole process in great detail. Very impressed with her service. Highly recommended.

Darren was a very nice and friendly sales person and he was very honest with the quotes and I really recommend people coming down to look for him and one thing I like about Darren is he is very professional but at the same time treat me as a friend. Well done allu for getting a great member in your team

Friendly and courteous buyer.

Appreciate Jennifer’s attentiveness to details. She patiently explained the purchase process and shared useful knowledge. It has been a pleasant session. Thank you.

I was served by Darren and he is very professional. Transaction was quick and fuss free. Do visit Allu if you need to declutter your items. 🙂

Was served by Zoe at Tamp , smooth transaction

Darren was very helpful and had assisted me with my questions. Overall great experience!

Very professional personnel serving me. Overall, a pleasant experience.

Catherine is very kind and helpful with my issue and she does thing really quickly !! 100% recommended

Good fast, efficient service .

Excellent service. Catherine is very friendly and professional. Cozy place, feel comfortable while waiting. Thank you Catherine. 😊

The staff were very professional and provided a valuation quickly. Once the price was agreed, payment was made promptly and smoothly. Overall, a very efficient and pleasant experience. I would definitely come back again.

Easy and “fast” service thanks to Darren. “Fast” because it was told to us the appointment would take an hour—and it really took about an hour. Took his time to explain and go through everything. Can walk away should you choose to—which is spectacular on all counts!

Always a smooth professional service from Allu. Was served by Darren who is very helpful & friendly. Thank you Darren!

Very hassle free and comfortable deal 🙂 A special Thanks to Friendly customer coordinator Ms Jennifer . Keep it up , God bless you

Darren was very friendly and treated me as a friend and was very honest in the price and been checking if I’m okay to sell and even telling me what is better and telling the value of it and keeping it and was very kind and patient

Darren who served me is very pleasant, would love to come back again.

Great service by Darren. Thanks

Great experience with Lynda!Came to sell my bags and she is very helpful and patient to me. I will definitely come back to her if I have items to sell!

Thank Darren for the clear explanation of the procedure and duration it will take to have my items appraised. Very transparent and smooth transaction. Thank you!!

Smooth and efficient transaction with ALLU. Friendly staff, fair pricing and no pressure. Thank you Jennifer. Overall a good experience =)

My first time here at orchard brand. Lyn who served me is very professional. She explained and also give some insight of knowledge on watch brands. Glad to xome back here again next time.

Very helpful and patient. Approach is professional

Allu tampines service is fantastic Catherine is very nice and professional. Feel so at east. Thank u so much.

First time customer at Allu. The service is great. Darren was very patient in explaining everything from start to the end and was very informative. He did his best on getting me a good price. Would definitely return!

The staff is very patient and clear in explaining the procedures. Good overall experience. But do cater about one hour to go through the process of evaluation.

Great experience with Catherine from ALLU! Made me feel like home, extremely friendly and fast service. Got the quotation for my two bags, one purse and a wallet relatively quickly. Great experience!!

Darren was very nice! Smooth deal

Great experience, Catherine was very friendly and helpful.

Smooth and pleasant experience! Catherine was clear in her delivery and explained the valuation well

Good experience, everything was explained well

Good services and immediate payment.

Had a pleasant experience with Catherine. She is so kind and friendly. Highly recommended.

I had a wonderful experience with Catherine who helped me value my bag. She was professional, patient, and very knowledgeable. She took the time to explain the details clearly and gave an accurate, fair valuation. I truly appreciate her excellent service and would highly recommend her to anyone looking for trustworthy assistance

Darren is awesome! Patient and super customer focused. Recommend you all to look for him.

Darren is very good service and give me lots of clear informations.

An eloquent man with in depth knowledge of time pieces... although dis heartening to let go of this watch... it is a very light hearted experience with valence designer Darren.

This is one of the best and most trusted environment to sell my bags. Thanks Catherine for the great insight to branded bags.

Darren is very clear and precise.helpful and polite. Had smooth experience dealing with him

High quality transaction with Darren at orchard store.

Fast dealing and smooth transaction. All thanks to Darren!

Thorough product analysis and great service by Catherine. Very professional

Nice place, cozy! Friendly staff with great knowledge! Got a reasonable quote!

Darren has provided me with good services. Thank you.

it was a nice experience served by Catherine in tampines 1.

Catherine was very friendly and helpful. Will visit again.

Catherine was very friendly & transparent with me about the products. Give honest opinions and i truly appreciate it.

Had a good experience with the sale. Catherine was very knowlegeable and put you at ease.

Polite and professional. Darren helped me get good price for my vintage bags.

This is my first time at Allu. Jennifer is an amazing person with patience & I was given detailed advice with explaination!! Thank you for everything & best service ever! To add on, the total value is reasonable.

Great service from Katherine

Awesome and professional service!

Good and smooth transaction

Very patient and friendly consultant!Kudos and a big shout out to Catherine from Tampines branch!

Love the service here. Catherine is a very experienced staff. Thanks for the good service.

Had a great experience, Jennifer was fast and efficient, making my visit smooth and easy.

Never felt so relax selling my luxury bag. Professional officer reviewed my bag. Happy customer !

Very friendly, professional and knowledgeable. The mini snack taste good too.

Catherine is very nice and sweet . Excellent service.

The best service I ever had

Was serve by staff Catherine , she is awesome

Very professional, extremely quick and fair valuation.Great customer service by Qian Fan

Staff was very polite and well trained ro accomodate to customer….knowledgeable in item and friendly

Zoe is very friendly and helpful in assisting in the transaction. She goes all out and tries her best to make the deal successful. Had a really pleasant time with her. Thank you so much!

Catherine is informative and helpful. My mother and I had a pleasant transaction with her.

Darren’s service is good!

Serve by Catherine... very friendly. Kept me occupied while doing her work .... keep it up...

Mr Darren is quite helpful and polite thank you for your service ..

Easy to negotiate and very accomodating as well. Thank you Sir Darren will visit again next time.

1st time in Alllu..very pleasant experienceDarren is very professional and helpful .. thank you so much

Staff very friendly, I like the privacy environment, I’ll come again to sell my bag and jewellery. Will recommend my friend to come. I heard from the staff Allu also buy vintage watch.

Had a wonderful experience selling here! Karen is very professional and we were offered decent price for the old Daytona! Thank you

Everything good

Catherine was patience and explain well on the process of the whole evaluation journey. Thank you

Very comfortable place to deal... especially with a plesant exective Catherine attended to me.

I was served by Darren at the Orchard branch. wonderful service as he took me through every step of the process. I am highly satisfied that he has got me the best deal.

The evaluator was very friendly. Felt comfortable during the transaction. Will recommend friends here.

The person that assist me was Catherine and she was very detailed and friendly.

Catharine has served me twice and both times her service was excellent. She is friendly, patient and very helpful. Thank you Catharine and the Allu team!

Store service is so efficient, especially Darren. He explains every step and the rationale behind the decisions and he happily answers all our queries. Very happy with the service here and will come back again

Transaction was smooth and purchasing officer Darren was professional and patient throughout.

1st time in ALLU, and was served by Mr Darren. Fast and smooth! Highly recommended !!! 🙂

Excellent Service by Catherine, very patience and cheerful. Will always try to fetch good price for the items selling.👍🏻

I was here today n serve by Darren, such an experience efficient n detailed person in explaining all the protocols n matters before making any transactions, am so pleased to recommend him as a gd staffs with knowledge n skills. Thank q Darren.

Good experience with dayren thank you for your assistance

Nice ambiance and very accommodating .. 5 star for Mr.Darren .. very nice and kind .. he explained well and very understanding.. i got the price im expecting ..since my stuff are quite old.. 💚💚

Darren is very accommodating and he explained the transaction very clearly, thank you Darren! 😉

Allu Somerset, staff member Aaron was able to provide us excellent service and also help is reach a good offer and solution

Zoe is very knowledgeable and friendly. Excellent service

Jennifer was very accommodating and Thank you for your great service

Attentive service and explanation on the valuation derived for the bags purchased from Lyn Wong. Speedy transaction within 2hours of valuation of 3 bags and cash received.

Great customer service and Jennifer is very helpful and friendly

It was my first visit to ALLU and I had a great experience with Jennifer. She was professional, attentive, and made the process smooth from start to finish. I received the best price for my item and truly appreciated her excellent service.

Good service..buyer Darren

Darren is very patient in explaining the pros and cons of the sale. Highly recommended!

I had a great experience with Darren at Allu. He was very kind, patient, and professional throughout the process. He took the time to explain everything clearly and offered me a very fair price for my gold bracelet. I really appreciated his honesty and friendly service. I would definitely recommend this store to others if they are in need to sell anything, and I’ll come next time as welll!

Zoe was very thorough and explain very clearly through out the whole process.

Professional, not pushy. I appreciate the privacy that Allu has arranged for their customers. I recommend to look for Lyn Wong from Orchard. Patient and professional. Thank you so much for the pleasant visit at the store. 🙏🏻

Friendly service and good pricing offered.

Very friendly and professional.

First time in this store. Process is very straightforward but they do take meticulous steps to check/valuate the items. Special thanks to Darren who provided very professional and attentive service

Good customer service by Darren

Big thanks to Zoe for the great service! Super friendly and efficient — made the whole experience so smooth 👍🏻

Assisted by Zoe. Very experienced and provides good valuation on my items.

Purchasing Officer, Mr Darren was patient, professional and highly attentive. He provided me with all the necessary information in order to transact the deal smoothly. Thank you!

Great experience. Aaron Ng, gave us good advice on reselling and purchasing branded goods. Good knowledge to have! Recommended. 👍🏻

Met with Ms Lyn Wong. She was professional and the advice given was clear and concise. The reception office was pleasant and welcoming too

Wanted to sell some of my Preloved items. I chanced up this store at 111sommerset and had a pleasant experience served by staff Aaron who was fast and efficient! 👍🏻

Thank you Aaron for vry gd servce. Fast and efficient. 🙏😊

Very good and kind

Darren was friendly and explained in detail why the bag was priced as stated. He was warm and informative, and I had a nice time casually chatting with him about the bags. He listened attentively while checking the items thoroughly.

Darren very good and try his best to giving me best price.. love it.High recommend. If I still have bag to sell will come back again. Thanks!

Darren was very helpful in explaining the details and it’s was a pleasant experience to deal with Allu.

Great experience, very professional buyers and staff. Was helped by Darren. They were all very good, much like in Japan—polite, honest, efficient, and thorough. Highly recommend!

visited ALLU this morning and had the pleasure of meeting Regina. She demonstrated great professionalism, took genuine pride in her work, and offered very reasonable rates for my items. I truly appreciate ALLU for having such a dedicated and capable staff member like Regina. High recommended ALlU 👍👍

好服务

Darren is friendly and super knowlegeable about second hand bags. He is nice and professional!

Good service by darren the transaction was done very smoothly and he manage to help me get the best price for the item im selling . Which i appreciated. very highly recommended.

Smooth and clean transaction. Second time visit ALLU. Darren is explained every details. Will definitely come back.

Very kindly staff.

Sold my used bag and the process was seamless 😊 thank you to Jennifer for the smooth process.

Very friendly, knowledgeable and courteous staff. The environment is nice and cosy

Thank you for being so transparent and being super friendly, Qian Fan for the smooth transaction and comfort words!

I had an excellent experience with ALLU and highly recommend their services. The team was efficient, professional, and communicative throughout. A special thanks to Regina, whose friendliness and positive attitude made the process smooth and pleasant. I’m very happy with the results and would gladly use their services again.

Zoe has been nice and helpful.

Zoe is very patient and friendly, well trained and professional service. Thank you!

It has been a pleasure dealing and chatting with Qian Fan. The experience was seamless and the prices offered were reasonable.Looking forward to collaborating again!

Had a really good experience at Allu Novena with Zoe, Jennifer and Christina (over the phone). I brought them 5 bags and 1 card holder on 2 separate occasions and I felt the buy-out prices they offered were fair. The authentication process took quite a while (both times I stayed for about 90 minutes) but I’d much deal with a company that takes authentication seriously than one that rushes through the process and is bound to misjudge fake items for real. After all, they are in the business of reselling luxury pre-owned items. If they buy in fakes (even if by mistake), then they’re reselling fakes. The payout was fast. I received it via PayNow in less 10 minutes after I left the shop. The ladies were very professional and direct, both over the phone and in person. I had a great time on both occasions. Highly recommend!

Ria assisted me with the process and she was very friendly and warm. Smooth process. Would come back to Allu again.