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Friendly staff , fast and easy

Had a nice experience with Oliveriro. She was patient and attentive throughout the process. Will definitely come back to you again if I decide to sell in future.

Darren is very professional and provide excellent service. Good job. Thank you

Had a really pleasant experience! Thank you Jennifer for assisting, friendly and patient 🙂

Darren was very helpful and honest in assisting with my bags. Great service and very efficient. Thank you!

Catherine is very professional and had patience to check my items. Waiting time was not long as well. recommended store

Ms Catherine Oliveriro is a professional and caring staff providing excellent services.

would like to thank darren for his constant reassurance and detailed breakdown of the items i brought, also answers all my doubts n qns! would recommend 🙂

Great experience selling my watch with Lyn. Great price and experience. Recommended and will come back 🙂

Thank you for the excellent service. Darren was very professional and friendly, he will share his knowledge in luxury brand not just buying the items, appreciate it ! They also give very good price

Very good service . Helped me a lot in the pricing too

Had such a smooth and pleasant experience. The whole process was easy, fast and very professional. Darren is super friendly, transparent with pricing, and kept me updated throughout. Highly recommend if you’re looking for a trusted place to sell your luxury bags!

Hi Sir/Mdm,I would like to commend Regina from ALLU Tampines for the excellent service rendered earlier this morning.I visited the outlet to sell 2 LV bags, and Regina attended to me with great professionalism and patience throughout the entire process. She took the time to explain the valuation clearly and was very transparent and sincere in her recommendations. Most importantly, she managed to help me secure a better pricing compared to other vendors that I had approached previously, which I truly appreciate.Beyond that, Regina was polite, friendly, and approachable from the moment I arrived. She demonstrated strong customer service standards and made the entire experience smooth, comfortable, and hassle-free. Her professionalism and positive attitude left a very good impression on me and reflected well on your company.I would like to express my appreciation for her dedication and excellent customer service. Staff like Regina truly make a difference in customer experience, and I hope her efforts will be recognised by the management.Thank you.

Regina from Allu is very professional and friendly. She offered a very good price to buy over my pre loved luxury item which i don’t use it anymore.Highly recommend this place to others 👍

Returned customer, still as professional and friendly staff, Catherine. Sold my bag and got cash straight away. 👍👍

good customer service. Catherine was very friendly and helpful. Makes everything smooth and easy.

Catherine was amazing! Friendly, calm and keep conversations going. Didn’t make the process lengthy at all.

Allu is very professional and efficient. They settled the authenticity bag review and payment within 2 hours.The staff are very approachable and friendly as well.Thumbs up!

Very informative and professional experience. Thank you Darren!

We had a positive experience in our transaction with Allu. First things first, primarily they procure second hand luxury bags, watches and Jewelry. It is best to contact them to make an appointment to appraise your goods. When that is complete, they transmit the details to Japan where your preloved goods will enjoy the 2nd lease of life. Not resold in local markets. You will receive the quote on the spot and should you accept, you will complete the transaction and receive cash. Note it is not a pawn shop thus one cannot return for the sold item. Explanation is clear and transparent. Recommended to make an appointment with Lyn as she is excellent in communication.

Fuss free transaction. Darren is highly professional and shared very useful tips on luxury bags purchase. Highly recommended.

I had a smooth and pleasant experience selling my LV bag at the Tampines store. I was served by Darren, who was friendly, professional, and very transparent throughout the whole process. He explained the pricing clearly and made everything straightforward with no pressure.The transaction was fast and hassle-free, and I felt comfortable the entire time. Really appreciate the good service — highly recommend if you’re looking to sell your luxury items!

Darren was very patient in explaining the process and gave me the best price possible for the bag. The entire process was transparent and fuss free. There was absolutely no pressure to sell the bag. Entire process for an Hermès bag was completed within an hour as stated. Highly recommended.

Darren is very knowledgable and professional. Managed to sell of fan LV bag that i do not use within an hour. I got to find out so much more about the luxury brands and bags that we should buy from him. If you want to sell off any luxury item fast, this is the place.

Darren was very helpful in getting a good price for my bags. He was great in explaining the reasons and why some bags move and some don't. Was a great experience with him. Thank you!

Very good. Only that need to take time for Japan side reply value of bag

B Catherine Oliveiro was a very nice and patient value designer I would highly recommend to look for her.

Pleasant experience with ALLU at Somerset. Jennifer was kind and patient with me on selling my luxury piece. I'm happy with their service and satisfied with the price offered.

Regina is friendly, patient & meticulous. Even though it’s a long wait but we didn’t feel bored with her.

darren explained to me the procedure really well and answered all my questions. it was very easy to sell to them i would recommend

Zoe provided a very calm and comfortable experience. It was a smooth transaction. Well explained. Good value given.

Darren was very professional, and the store gave good price for the bags, even they are not high in demand in the reseller market.

Darren is very professional and friendly sales person. Very engaging and very detailed in checking. Learn alot from him

Awesome friendly staff Darren

Catherine who always w a smile has been very patient, attentive and helpful in assisting me to selling off my item to Allu @ Tampines 1. Knowledgeable in her field of work.Excellence customer service..Thank you

Darren was very friendly and knowledgable. The process of selling my goods were smooth. Good job. Thank you.

Catherine had given me a very excelent and very professional service to me. I am very satisfied.

Darren was really knowledgeable and gave me so many tips regarding watches! Would recommend. Really friendly as well

Served by Darren who is very friendly and explained lots of details. Pleasant experience.

Very cosy place which also gives seller privacy. Also provided drinks and snacks while waiting. Very professional services from Catherine whom makes you feel very comfortable throughout the whole time.

ProfessionalIndividual roomPrivacyCatherine was professional and polite.Price is ok. Could be better 😊

My first time here. Have a lovely experience with Jennifer who is very helpful. I will recommend Allu to my friends and will come back with more items..

Had a great experience with Li Ning from the Allu team. She was professional, friendly, and very transparent throughout the process. She explained everything clearly and made the transaction smooth and hassle-free. Appreciate her efficiency and honesty would definitely recommend.

Good for Darren service

I had a positive experience selling my items to ALLU through Catherine. She was warm and welcoming, she made the experience easy and comfortable. Thank you Catherine!

Excellent customer service by Darren.

Good service from Darren

Had a great experience selling my handbag here. The staff was very professional, knowledgeable, and the process was straightforward. Highly recommend for a secure and easy sale.

Darren is a great help. He is fast and extremely efficient. He gives lots of interesting information and make time pass real fast. He is also very good and meticulous in checking the bags. Will go specifically to look for Darren in future in whichever branch he is posted.

Professional service from Darren. Fast and efficient.

Catherine provides a very pleasant experience

Had an appointment with Darren to sell my watch. He has been assisting us and providing good advice and knowledge with the transaction.

Had a great experience selling my luxury item with Darren from Somerset outlet! He explained to me in detail and it was a good transaction! Will come back to sell more! Thank you!

Good service from Darren

I was attended by Qian Fan Yaw of ALLU Orchard and am very pleased with her service. She was friendly, professional and efficient, explaining to me the details as she assessed the bags. The assessment took about an hour and I was paid on the spot. No hassle. Highlyrecommended👍

Served by Ms Catherine Oliveiro. Excellent, approachable, friendly service n shared a lot of informations on the product and also our enquiries. Nice ambience too!

Good customer service. Served by Catherine who is very friendly and knowledgeable

Darren was very knowledgeable and friendly . Nice and smooth and fast transaction

Very satisfied with the overall experience. The process was smooth and efficient, and the service provided by Catherine @Tampines outlet was professional and attentive. The office environment is clean, comfortable, and welcoming as well. Will definitely return and recommend to others!

Catherine was great, thanks!

This is my second time visiting ALLU @Somerset. This time I sold one BV and two Chanel bags. I am very satisfied with Li Ning's service. She is very professional and helpful. Do remember to make appointment before heading over.

Really wonderful service from Darren super efficient and friendly, gave really nice price!

Zoe is the best.Extremely helpful and very knowledgeable. She explained carefully the terms and conditions with regards to the sale. Zoe is professional and personable. Definitely an asset to the company. Thank you Zoe for the excellent service,

Very professional service from Darren Neo. Initially I was apprehensive as it was my first time dealing with such a company. Overall a pleasant and good experience. Thank you for making it a safe place.

Chanced upon this service from Google search. Excellent and polite Catherine who explained in detail to me.

Darran was very polite, responsive, and quick in handling the matter.

Allu has a professional approach in dealing with customers' premium branded handbags and providing a fair valuation. Darren the service associate is helpful and knowledgeable- assisted me well and provided good tips on luxury leather goods market, which aided me to make better investment next time for my handbag portfolio.

Good & easy process. Staff - Ms Li Ning is friendly & explained clearly on the whole process. Thank you!

Absolutely love the service! Thank you, Catherine Oliveiro, for the amazing service so kind, professional, and made the whole process of selling my branded bags at Allu Tampines smooth and hassle-free. Highly recommend! ✨

I have a very good impression of Regina. She’s very nice and very knowledgeable.

Had a great experience during my recent visit to ALLU Singapore (Somerset). Jennifer provided outstanding and patient service throughout—truly appreciated her attentiveness and professionalism. Highly recommended!

Jennifer is very professional, knowledgeable, and friendly. The entire experience was smooth and enjoyable!Highly recommend Jennifer to anyone or my friends if there’s keen to sell their branded items

Very professional! 😀😀😀!

Great experience with Li Ning! She was very polite and easy to deal with, and offered a reasonable price. Really appreciate her help in making the process smooth.

Darren very nice and pleasant.Able to give me a good deal. Definitely come again 😁.

Had a great experience with ALLU. Jennifer, who was in charge, was very friendly and helpful throughout the process. She made everything smooth and pleasant. Highly recommend!

Look for Darren!Good customer service and competitive price

This is my second time interacting with Allu Team, they are very professional and understanding. Surely I will come back in the futureEspecially I would like to thank Jennifer for her professional yet kind approach

Fast and seamless service, friendly and professional staff, highly recommend!

Was served by Darren at Allu Somerset! He is friendly & informative and shared the process well with me. Highly recommend those who want same day payout to go here!

Smooth professional process. Jennifer had served me and answer all my questions and gave me valuable insight to the item I was selling and the current market demands and conditions. They have a clear dealing process with t&cs made clear.Thank you

I was very surprised to have known sister Jennifer for the first time and found she is so knowledgeable in her work and friendly service she provided.Thank youBest regardsChew Hong Hwee.

I was attended to by Darren in the Orchard branch today . He handled the assessment of my bag with skill, efficiency and courtesy. Everything was explained well and though it took a fair amount of time, I felt it all transacted professionally. He invited queries and clarified them with confidence . Good customer experience.

Efficient and helpful!

Very good service by sales rep Darren.

Darren is very pleasant and knowledgeable. Swift and helpful. Would love to liaise with him again if im selling again. Thanks.

Darren is knowledgeable and helpful in explaining all necessary details to me. Fast transaction and highly recommended.

Had a good experience with Darren at Allu Singapore. The whole process of securing an appointing through WhatsApp, finding the store, assessment of the bag and getting the value was very professional and on time. Got the money instantly. Highly recommend this place.

Lyn was very helpful with explaining the valuations and gave a very fair and respectful quotation. Will definitely come back if I have more items to let go in the future

Jennifer was very friendly and helpful. She offered the best price possible and it was a sweet deal! Highly recommended!

Nice staff and friendly.

Great experience with Darren. Clear, concise and good offer/settlement. Would recommend.

The process of selling my items were smooth and seamless. Li Ning was very helpful, professional, and made it a very comfortable experience.

Service excellence, Polite, well-mannered staff Li Ning.

was served by Darren today and he gave me a really good reasonable price for my vintage Prada wallet! thank you for your kind service, highly recommended!

It was a great experience, comfortable, informative. Li ning is super patience and nice through out the whole appointment. Do recommend!

Thank you Zoe for your patience and supportive attitude in quality evaluation of pre-loved bags. Payment was prompt via paynow once agreement for purchase is made.

Darren was very friendly and treated me as a friend and was very honest in the price and been checking if I’m okay to sell and even telling me what is better and telling the value of it and keeping it and was very kind and patient

Regina served me in my 2 most recent visits. She is super helpful and friendly even though I decided not to sell 1 of my ring (I sold several other items). I will definitely look for her again in future.

Lovely deal closed with Li Ning, she is so warm and endearing. Thank you for doing your best in the negotiation for me, appreciate your help.

Consultant Li Ming was very prompt and friendly. Fast transaction and thank you for being honest! Great service💕

Liling was very accommodating and had explain well on the purchase of my item. Fast transaction

Thanks Darren for the clear explanation. Excellent service.

good and honest review

Great experience with them. Darren assist in getting a higher price than initiated

Was served by Darren from ALLU Novena Square outlet to sell my designer bags. He introduced himself and briefed us about ALLU since this is our first visit to ALLU. On top of that, he shared his experience about authenticity of designer bags and very helpful with all my queries when authenticating my bag. His quote for my bag is transparent and he tried his best to give us slightly higher price. I was very happy with the quote and process which takes less than 45mins. Cash out was fast too. I will definitely continue using ALLU for future pieces. Keep up your good work, Darren!

Good place with friendly and professional staff name Darren . I happy with his service about the item.

Darren is polite and well knowledge in brands

Friendly staff 🙂

Prompt and reliant service!

An Awesome wonderful experience here! DARREN IS VERY FRIENDLY AND HELPFUL throughout the whole transaction.He is very professional! Strongly recommended to come by ALLU for any first timer.Will definitely remember this fantastic experience! Thanks again!!

First time experience at Novena branch. Excellent service and explanation by Darren. 👍🏻👍🏻

Experience was seamless and fuss free. Darren who assisted me is patience and knowledgeable. Thanks once again

Very fast and smooth. Clear explanation. I highly recommend

Darren’s service was fast and good. He offered best price for my LV Neverfull MM tote bag

hassle-free and professional process, and location's great! fast payout too

Nice to see Catherine again at this store. She is so cheerful and polite and nice to chat with! I recommend dealing with her.

Met Darren Neo today at the recommendation of my sister.Darren provided us with excellent customer service. He is very professional, courteous and patient.Congrats to ALLU for having such a commendable employee under your payroll !

It’s my first time visiting ALLU and I am so glad to be assisted by Ms. Catherine. She was professional and also very warm and friendly. Overall, it was a great experience.

So far so good, today my first time with Darren, polite and easy to deal, but my favourite is Jennifer, she’s on leave today , so far nothing to complaint ,everything smooth and easy 😊

Darren is highly meticulous when examining luxury items. Allu Orchard is a reliable and excellent choice for buying and selling luxury goods.

It’s a warm and comfort level of experiences in the store ! Darren is a professional and his service are awesome !!! I will definitely recommend him to my friends!! Thank you much Darren !

A joy & delight to deal with Darren. He is very professional.

Darren very respectful guy and Good customer dealer !

Good experience with Darren . Explain very clearly on the process

Had a pleasant experience with friendly Jennifer at Novena Outlet ..

Darren was great and gave me a fair price for my LV bag.

Thanks for the great experience and offering a good price for us Mr Darren. ☺️

Darren service is friendly and good.

Thanks Darren for the professional and friendly service. Appreciate the price obtained. Will use his service again. Highly recommended.

Excellent servie

Good service, staff was patience and nice.

Below is what I really want to say: I had an excellent experience with ALLU and highly recommend their services. The team was efficient, professional, and communicative throughout. A special thanks to Regina, whose friendliness and positive attitude made the process smooth and pleasant. I’m very happy with the results and would gladly use their services again.

Regina assisted me with the valuation of my LV bag. She was very thorough and I could tell she also gave me the best price possible (IMO).

Easy and efficient via WhatsApp; coupled with great customer service from Regina in-store. Highly recommended.

Was my first time visiting Allu, and was pleasantly surprised by the level of professionalism, care and details provided by Jennifer as she went thru the assessment of my items. She also took trouble to provide useful tips and advice! Thanks for the great service and attention provided!

Jennifer very professional to handle the purchase, very patient

Darren is very friendly and knowledgeable. Overall good experience. Will come back again if I need to sell my luxury bags next time.

Amazing service from AMBASSADOR ZOE.

I had a wonderful experience with Zoe at ALLU Orchard. The entire selling process was seamless and completely fuss-free. Zoe is highly knowledgeable and professional, and her cheerful personality made the whole visit truly enjoyable. I would highly recommend her to anyone looking to transact with ALLU.

Great experience! I received a competitive offer, and the staff was knowledgeable and patient in explaining the process.

Friendly and courteous buyer.

Appreciate Jennifer’s attentiveness to details. She patiently explained the purchase process and shared useful knowledge. It has been a pleasant session. Thank you.

Good fast, efficient service .

The staff were very professional and provided a valuation quickly. Once the price was agreed, payment was made promptly and smoothly. Overall, a very efficient and pleasant experience. I would definitely come back again.

Always a smooth professional service from Allu. Was served by Darren who is very helpful & friendly. Thank you Darren!

Very hassle free and comfortable deal 🙂 A special Thanks to Friendly customer coordinator Ms Jennifer . Keep it up , God bless you

Darren who served me is very pleasant, would love to come back again.

Great service by Darren. Thanks

Great experience with Lynda!Came to sell my bags and she is very helpful and patient to me. I will definitely come back to her if I have items to sell!

Really good speaking with her and it was a good transaction!

Smooth and efficient transaction with ALLU. Friendly staff, fair pricing and no pressure. Thank you Jennifer. Overall a good experience =)

Good experience, everything was explained well

Darren is awesome! Patient and super customer focused. Recommend you all to look for him.

Darren is very good service and give me lots of clear informations.

Brought in several pieces of white gold jewelry for appraisal (including a damaged necklace) and I can’t say enough good things about the experience! From the moment I walked in, Jennifer was incredibly welcoming, patient, and professional. She took the time to carefully examine each piece, explained the appraisal process in detail, and answered all my questions, especially on why she couldn’t take in a couple of pieces with genuine expertise and kindness.What truly stood out was how respectful and attentive she was, treating my jewelry (and me!) with such care, never rushing or making me feel like “just another customer.” Her knowledge of white gold and current market values was impressive, and I left feeling completely confident in the appraisal I received.I felt the appraisal value quoted was completely fair and transparent.A huge thank you to the entire team (including those behind the scene) for making what could have been a stressful process so pleasant and reassuring. I’ll be recommending ALLU to my friends and family! Exceptional service from start to finish.

Darren has provided me with good services. Thank you.

Polite and professional. Darren helped me get good price for my vintage bags.

This is my first time at Allu. Jennifer is an amazing person with patience & I was given detailed advice with explaination!! Thank you for everything & best service ever! To add on, the total value is reasonable.

Superb service! Jennifer at the Novena branch were incredibly polite, patient, and knowledgeable. They took the time to explain the valuation details to me and didn't pressure me at all. It felt like true Japanese hospitality. The location inside Velocity is also super convenient. Will definitely come back.

Had a great experience, Jennifer was fast and efficient, making my visit smooth and easy.

Jennifer is extremely professional and patient. She even helped me get a better price for my items when I felt the offer was too low. Really appreciate her excellent service

Your staff is very friendly

Jennifer was very accommodating and Thank you for your great service

Great customer service and Jennifer is very helpful and friendly

It was my first visit to ALLU and I had a great experience with Jennifer. She was professional, attentive, and made the process smooth from start to finish. I received the best price for my item and truly appreciated her excellent service.

Zoe was very thorough and explain very clearly through out the whole process.

Friendly service and good pricing offered.