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It was a very pleasant and nice experience with Catherine. She is very professional and very knowledgeable about the products. She is friendly and approachable as always gives the best price. Will definitely come back again and highly recommended.

I have been served by Aaron Ng and he is very good and friendly.

I’m very impressed with Catherine’s excellent customer service and professionalism. Thanks so much for the insights!

Lyn was fantastic, very knowledgeable about the products. I feel very at ease with her, and sold one of my bags

Catherine she very helpful and professional explain to you clearly.

This is my 2nd time dealing with Miss Zoe at ALLU Tampines 1. Miss Zoe was absolutely professional and helpful. She was meticulous and organized. I have plenty of items such as bags and shoes for her to check upon my arrival at ALLU Tampines 1. Miss Zoe explained carefully how it works for all my items to be accepted in the market. Miss Zoe is also very patient with all my 1001 questions I had for her as I'm pretty worried about where will all my items be shipped to, and for what purpose the company bought all these luxury goods from customers. She is a true professional in her line of work. She provided me with an exceptional service and a brilliant work attitude. I am pleased with her service quality. Miss Zoe certainly deserve an acknowledgement in her work field for her professional service rendered in ALLU Tampines 1. Well done!Regards,Sofia (Norizan)

Fast and efficient service

Friendly, patient personnel and smooth transaction.

Wonderful experience. Took some time but managed to sell at the price the seller was satisfied with. Thank you Catherine!

Very nice and pleasant service!! Would come here again to deal!

Bought a couple of old luxury items in and got a rather decent price for them considering they are all at least 7 years old. Service was top notch and Lyn who served me was lovely.Payout was immediate on the day itself too. Would recommend if you need a place to sell your luxury item.

Thumbs for excellent customer service. Staff Regina is friendly and the process in selling my pre-loved bag is hassle-free. Gave a fair market rate and yap it’s sold to ALLU. Highly recommended!

Catherine is very pleasant helpful lady👍

Allu Tampines been very helpful and patience with my enquirers, especially Catherine she is very knowledgeable and friendly. Will definitely recommend others. Good job

Wonderful experience dealing with Ria.

I was served n pleased w Catherine service.She is knowledgeable n helpful n i got the transaction of bags sold smoothly

Great experience selling at Allu! The process is fuss free and efficient

First time me and wife were at the Allu Singapore (Tampines). Catherine who attended to us was very professional and helpful in all our queries and questions. She was also very patient in explaining the whole process to us. In the end , we manage to sell the watch at a good price. Thanks Catherine for all your help.

Served by Catherine and she brings professional service

I was served by Jennifer to sell 4 of my bags. She was very friendly and helpful and had extended her service to me very, very well to ensure that I am comfortable with what I had come for. It was a very private and personalised service at Allu Somerset. I will consider to come again should I have some more to sell. Thanks Jennifer!😊😊

Lynn was nice and thorough in explaining the process how they assess the items and manage my expectations on the prices offered well. Very professional and courteous.

It was a smooth transition and will definitely recommend others who wish to sell their branded items. The staff is extremely knowledgeable and friendly too.

Ria assisted me with the process and she was very friendly and warm. Smooth process. Would come back to Allu again.

Always a pleasure selling with ALLU. Regina is highly professional and knowledgeable. She does her best for her customers!

Katherine was absolutely wonderful! She shared a lot of nights with me on luxury goods too (:

Service was great & seamless from Catherine. Everything was transparent as well. Will recommend to anyone looking to sell their luxury items

My husband and I went to ALLU Tampines branch to sell our watch. We were being served by Catherine and our transaction was smooth and hassle free. Catherine was knowledgeable, friendly and transparent throughout the whole process. Our watch was being inspected carefully and offered a fair price based on current market value.The store offers a clean, organized, and comfortable environment for conducting a transaction. I appreciated their straightforward approach and efficient service. I wouldn’t hesitate to sell to them again in the future.

Fantastic!! Jennifer is very friendly, helpful, she makes me feel comfortable. We even had a good chat! Thank you.

Ms. Catherine was very helpful and friendly throughout the process. She made the experience of selling the bag smooth and easy. I really appreciate her assistance and great service!

I am writing to sincerely commend Ms. Jennifer Goh for the exceptional service she provided during my recent visit to your store to sell my branded bag.Jennifer was incredibly professional, friendly, and efficient throughout the entire process. She handled the evaluation with great expertise and ensured that I received a fair and satisfying price. Her honesty and transparent communication made me feel confident and well taken care of.What impressed me most was her warm attitude and genuine interest in helping customers. Jennifer made the experience smooth, comfortable, and even enjoyable—something I truly appreciate.Employees like Jennifer are a valuable asset to your brand. Please extend my heartfelt thanks to her for her dedication and excellent customer service. Because of her, I will not hesitate to return and recommend your shop to others.Warm regards,Yvonne Yeo

Title: Exceptional Service at ALLU Singapore Novena Velocity - Ria is a Star!I recently sold two luxury bags at the ALLU Singapore Novena Velocity branch, and I couldn't be happier with the entire experience. The process was smooth and efficient, but what truly set this experience apart was the exceptional service I received from Ria. From the moment I walked in, Ria's warmth and welcoming demeanor made me feel completely at ease. Her professionalism, kindness, and genuine care were outstanding. I've never felt so welcomed and valued as a customer; every interaction was a joy. Ria's exceptional service made selling my bags a truly positive and memorable experience. Thank you, Ria, and the ALLU team for your outstanding service! I highly recommend ALLU Singapore Novena Velocity.

service was efficient and a pleasant experience overall

Great environment and Jennifer is very helpful

Catherine was very friendly. Very precise with all explanation and details. Very helpful. Pleasant experience.

great customer service, fast and efficient

Karen was very nice and lovely lady. She evaluated the bags gently and professionally. I recommend this ALLU SG Orchard branch for anyone in need of selling your bags. Thank you so much Karen for super friendly experience. 😃

Lucky to be able to walk-in without an appointment. Attended by Lyn and love her service mentality. Conscientious and professional.

Staff Ms Cafherine is friendly and patience with my query..Service is satisfactory.

First time to Allu. Had a pleasant experience selling few of my leather goods. Was handled by Catherine whom is friendly and deal with me professionally

I was assisted by Zoe, who was incredibly friendly, knowledgeable, and a pleasure to chat with! While I waited for the quotation, I was served drinks and snack, and she kept me entertained the whole time—definitely not a boring wait. I got the best deal so far and will definitely return here to sell more items in the future. Highly recommended!

Zoe is very detailed and explained clearly on their procedures since i was a first timer. Overall, good ambience and very comfortable. thank you!

Zoe was very patient and explained every step during the appraisal along the way. My items were quite worn but still managed to fetch a good price, highly recommended for anyone that wants to repurpose their bags for cash!

Excellent service by Zoe !

Pleasantly good experience. Thanks to Regina who had made me feel welcome and at ease throughout.I will be back and certainly recommend ALLU services

Catherine’s has a friendly and warm personality which makes the process of selling very much enjoyable. Humorous yet professional. Thumbs up for the good service.

Lyn was friendly and patience! Good service!

Ria offers great service !

Lyn has been helpful from the start of the query stage all the way to appraising the item and selling. Was a smooth transaction. Will come again.

Was being approached by a friendly staff. Very friendly and polite.

Pleasant experience with Catherine, the one who attended to me in Tampines. Was very detail oriented and served me well. Thanks for the well detailed explanation and process.

Catherine provided great service. She was patient and provided good advice with regard to our options.

Great service from Aaron! He is friendly, helpful, and went above and beyond to ensure my bags and watch price were met. Highly recommend!

The service is friendly, helpful Catherine

I was attended to by Catherine who was very professional, warm and understanding. Assessment of my items as well as the explanations were detailed.I felt very assured by the whole experience.

Fast and hassle free transaction.Catherine was patient and nice in the whole transaction process .thank u .

Catherine is very helpful and such a warm personality. Dealing with Allu has been such a breeze.

Catherine is excellent. Her customer service is exceptional and I will definitely return again.

Jennifer was very friendly and helpful!! She’s very professional and willing to help me make negotiations rather than just letting go of a customer. Really impressed by how ALLU works! Thank you!

Staff Zoe was very fast and efficient with the transaction, and she explained to me clearly on the entire procedure. It is fast and simple.

smooth, fast and friendly service

Catherine is very helpful with my enquiries. Store location is convenient too.

Thanks to Jennifer, she is really attentive and friendly. Very pro too.

Very pleasant experience as compared to other place. Ria from novena branch is friendly and knowledgeable.

It was a fuss free and easy transaction.

The lady is very nice and friendly (Sorry I forgot her name). She is very approachable. Love her great service. Fast and professional. Thank you so much Allu Novena.

I was attended by Catherine, she is very friendly and professional at her job. I am overall very pleased with her service.

Very efficient & easy to deal. Explains throughout the whole process. Very friendly. Recommended!

I’m so happy to sell off my bag at ALLU, Catherine is the person I sell to. She is so friendly and is a very detail person. Will intro to people around me

Karen was fast, professional and friendly. Really satisfied with the service here!

Catherine is very professional and very patient in explaining and helping me complete my transaction. Good service and lovely environment

This is my second time selling to Allu Tampines, parting away with my two LV bags. The sale process was hassle free, in no time i got my sale procceds on the spot , this time in cash. Thanks ALLU 👍👍

First time at Allu. Pleasant and fuss free. Jennifer was the one that served me and she was friendly and patient throughout the whole process! 🙂

Served by catherine very polite and honest in assisting me.

Jennifer is helpful in all aspects of the explanations

Really appreciate Catherine, for all the help in assisting the deal . She is a nice , friendly and helpful in following up with all the updates . Highly recommend.

First time at ALLU, exceptional customer service by Zoe. Very good experience!

Catherine is very accommodating and friendly. She is ver patient n clear in her explanation.

Good experience Very good customer service by Katherine.well done

Very friendly and professional staff. feel very comfortable during the section on the valuation.

Catherine is very helpful, friendly and pleasant to deal with..

I recently sold two of my watches through Regina at Allu, and the process was smooth, transparent, and efficient. Regina was knowledgeable and helpful throughout — I truly appreciated her service." Highly recommended Regina from Allu!

Lyn is friendly and did her best to get the best price for my bag. Thanks Lyn & ALLU!

It was my first visit to the store and the experience had been excellent and the entire was very smooth. Jennifer had been very friendly and her service was top notch. Would highly recommend her to my friends!

Experience was very good, staff was welcoming and provided good background on the process. Store was clean and comfortable. Setting an appointment was straightforward.

Regina was very nice and kind, she was patient with my queries and able to answer them in a timely manner.

Highly recommended nice staff nice to deal and very knowledgeable on d things u selling explain to u very clear

I had a great experience with this Allu ! Their response time was impressively fast, making the entire process smooth and efficient. The location is excellent for purchasing quality items. Highly recommend them to anyone in need of reliable service and great products!

Very professional & friendly, willing to share her opinion and advice.

Jennifer is very professional. She made my transaction very easy. Do make an appointment to see them.

I would like to extend my heartfelt thanks for the outstanding service provided by Delvin. He is very friendly and patience throughout the whole transaction. I highly recommend Allu to anyone looking to sell their jewellery. Great job.

I had an excellent experience this afternoon being served by Karen selling my Rolex watch. The whole process was smooth and hassle-free. Karen was knowledgeable about the market value and her professionalism gave me confidence throughout the transaction. I highly recommend Allu to anyone looking to sell their watch.

Aaron assisted and he was helpful, professional and knowledgeable. Prices quoted were also reasonable and overall an enjoyable experience. Highly recommended to sell your luxury items at Allu Orchard.

Lyn is professional and friendly.

Pleasant experience at Allu Orchard. The transaction was swift.

Great service, fuss-free, highly recommend. Special mention to Jennifer who was incredibly helpful.

It was my first time here, and I was assisted by Regina. She was highly professional, and I was able to sell my watch at a great price. I’ll definitely recommend this place to my friends!

Customer service was excellent and professional, been here twice and both experiences were great.

Great experience! Will sell my bags here next time

Professional and fast service

Jennifer was incredibly patient throughout the entire appointment. She took the time to address all my questions and concerns with care and attentiveness.

I recently visited ALLU @ Novena and I must say it was a fantastic experience!Lyn, who assisted me during my visit, was exceptionally friendly and passionate. She was able to answer all my questions and offer best insights. Her patience and professionalism truly made a difference!Overall, I highly recommend ALLU @ Novena (and of course Lyn) for anyone looking to sell their pre-owned luxury items!

I was quite apprehensive about selling my beloved items. Jennifer is very professional in the manner she handled my items, gentle and compassionate with her words! Thank you for your excellent service!

Thanks for ALLU and Jennifer for helping us on our transaction. Have a great chat as-well.

Zoe was very helpful in answering my questions and providing insights. She made my first visit a pleasant one. The transaction was seamless and quick as well!

Easy to make appt and good service.

Quick payment and good service as well

Very genuine and fast free. Staff explained the process in a very detailed manner. Highly recommend.

Friendly staff

Jennifer was very helpful and professional. She explained everything clearly and answered the many questions I had. Truly a gem and highly recommend those who need to sell their luxury goods to her!

Service by Zoe is great, the transaction and checking is very seamless! ☺️

Ms Jennifer is accomdating and friendly. Thank you and ALLU is highly recommended.

Friendly customer service given by jennifer!

Quick and Fast

I was attended by Regina. She is very attentive and friendly throughout the whole process.

Amazing service, friendliest staff, reliable experience! Shoutout to Jennifer for her brilliant service 🙂

Lyn was very accommodating and gentle when dealing with my item as well as myself. She made sure I felt comfortable and also secure during the process.Great experience!

Fast & excellent service provided 🙂

A comfortable very private office, and staff (Regina) was detailed in explaining the process and transaction.

Lyn is patient and able to explain the details well

Friendly and knowledgeable staff, highly recommended. Will come back to deal again

Great service and gotten a price close to what I wanted. Thanks

I had a great experience at Allu selling a few pre-loved bags, thanks to Jennifer’s professionalism and friendly service. She was knowledgeable, efficient, and made the process smooth and hassle-free. Highly recommend her if you're looking to sell your luxury items!

Lyn was very professional during my visit and answered all questions I had 😄

Such a fast process and value wise is acceptable! Not as bad as other places. Thank you Lyn for accommodating to my time and preference. Would seek your assistance for future trades! 💕

Everything was done professionally. Really great experience. Highly recommended!!

This is my second time coming back here. Zoe been helpful in helping me through the transaction. Thank you.

This is the second time I visited Allu. They are very professional and friendly. I was served by Lyn Wong, very nice and bubbly lady. I would strongly recommend Allu to all.

I had a fantastic experience selling my second-hand bag at ALLU Orchard. The process was smooth, transparent, and incredibly efficient. The staff was professional and knowledgeable, taking the time to assess my bag carefully and provide a fair and competitive offer.What stood out to me was their excellent customer service—friendly, patient, and willing to answer all my questions about pricing and market value. The transaction was quick, and I appreciated how hassle-free the entire experience was.If you’re looking to sell your pre-loved luxury items with confidence, I highly recommend ALLU Orchard. Their professionalism and fair pricing make them a top choice for second-hand luxury resale! 😃

Amazing services by Karen, she is very experience, professional, detail and NICE! Will definitely look for her again for any selling and hopefully a buying next time (Allu doesn’t have buying service for now)! The entire selling process take a bit of time depending your amount of items to be evaluated, but upon confirmation till payment, everything can settle in 15mins, superb! Thank you Karen & Allu!

Great service from Regina and a very smooth transaction and professional. Very higly recommended if you want to sell your high value items

Best of the best, Lyn is so polite and PRO

The place is very welcoming and easy to find the directions just below Yotel. I got Ria to serve me she was very professional and explain to me the conditions of the bags

Good customer service

Very great experience and service by zoey very descriptive and wonderful customer service definetly reccomend coming here to sell your luxury items and also will give you a flexible price

Smooth transaction and price point was great! Service and ambiance was wonderful 🙂

I the staff is very friendly and helpful. She is willing to share her experience and knowledge. I will return next time if I have things to sell.

Zoe was helpful in providing insights and the breakdown of every cost, affecting the price of my items.

serve by Joey during lunch hours, but she very friendly and get the process done very fast

Great experience here and got served by a very professional handsome valuer name Aaron. Well done ALLU

Jennifer was very professional and friendly! She answered all our questions well. Highly recommended(: thanks for your help!

Friendly:)

Have a very pleasant visit to this place to sell my vintage Rolex watch. The incharge person in this office happen to be Jennifer, who is a very professional and knowledgeable lady. She is also very gentle in handling my watch. Transaction is smooth and price offered is reasonable.

Professional and friendly staff ☺️.

My 1st timeto sell my bag here.Tq Lyn wong at Novena Square for her very politely ,friendly &greats service.Thumb up👍

I recently sold a used bag to this shop, and I had a great experience. Lyn who assisted me was incredibly professional and kind. She made the whole process smooth and stress-free, clearly explaining everything and offering a fair price for my bag. It’s always nice to encounter such good customer service. Highly recommend this shop if you're looking to sell your used bags!

Place is professionally set up. Regina was the staff assisting me. Pleasant experience. Happy to deal with her. Fair price. Will deal again in the future if there is an opportunity.

I had a great experience here with staff Lyn. Consulting and working in silence without noise at the price I expected. Will come back next time.

Sold my used LV bag at a very good offer, enjoy my session with Jennifer, she is very nice and talkative.

Everything was smooth and all my enquiries were answered. The lady was very nice and professional

Very good

Zoe Lau service was excellent

Good service with Regina at the ALLU Somerset branch, been here a few times and always a positive experience. Highly recommend

Zoe is patience and share her knowledge well with us , will definitely come back again

Fast process, understanding staff, good service.

Fast and friendly

This was my first time heading there after checking out the reviews in Google and it did not disappoint. My jewellery was appraised and was throughly checked before I was quoted . The staff was very friendly explaining to me the entire procedure since it was my first time selling off a luxury item.

可愛い女性🩷リアさんが応対して頂き一生懸命頑張ってくれました。ありがとうございました😊🙏👍

Very good and professional

Lyn, is very polite and experience, helpful lady, I will give her 5 👍thumbs up.🤩

Glad for the service!

Pleasant experience. Staff was diligent & friendly.

My experience here is very good. Thanks to Jennifer who helps me since the start of the process until the end. The ambience is so comfy and no forcing feeling during discussion and price validation.

Humble, nice, and friendly. I satisfied with her service. Saleperson name is lyn.

I had a seamless and professional experience in Allu Somerset! Kudos!

Great service rendered by Lyn from Novena branch. She is very patient and professional.

Great service. The buyers are extremely polite and helpful. I came to Allu already 3 times.

Fast and one stop shop. Aaron is not only friendly but fast and delicated to what he does best. Will definitely come back again when needed.