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It was a pleasure being assisted by Catherine. We were actually more educated about luxury goods than we have ever been before after learning a few things from her. A really trustworthy Value Designer from ALLU!

I recently visited ALLU @ Novena and I must say it was a fantastic experience!Lyn, who assisted me during my visit, was exceptionally friendly and passionate. She was able to answer all my questions and offer best insights. Her patience and professionalism truly made a difference!Overall, I highly recommend ALLU @ Novena (and of course Lyn) for anyone looking to sell their pre-owned luxury items!

Very professional and thorough

I was quite apprehensive about selling my beloved items. Jennifer is very professional in the manner she handled my items, gentle and compassionate with her words! Thank you for your excellent service!

Catherine is very friendly & professional. Will recommend her services to anyone who required! 🙂

I would like to express my sincere appreciation for Catherine’s outstanding service. She handled my request with professionalism, efficiency, and great attention to detail, ensuring a seamless and pleasant experience. Her discretion and commitment to excellence did not go unnoticed, and I truly appreciate her efforts. Thank you.

It was our first time at Allu and it was our pleasure to be served by Catherine. She has been really warm and friendly and provided really excellent customer service. She was professional and patient and she was great in explaining the process and the details to us.

Transaction was totally hassle free and Catherine was so friendly and nice!

Ms Catherine is very friendly

First time selling my bags at ALLU Tampines One. Catherine is such a knowledgeable, helpful and sweet lady. She explained the valuation process clearly and provided a swift and seamless selling experience.

Thanks for ALLU and Jennifer for helping us on our transaction. Have a great chat as-well.

Zoe was very helpful in answering my questions and providing insights. She made my first visit a pleasant one. The transaction was seamless and quick as well!

Easy to make appt and good service.

Quick payment and good service as well

Very genuine and fast free. Staff explained the process in a very detailed manner. Highly recommend.

Friendly staff

First time customer and it was a pleasant experience with Catherine at Tampines ALLU. Her friendliness and professionalism makes the whole process smooth and pleasant.

Jennifer was very helpful and professional. She explained everything clearly and answered the many questions I had. Truly a gem and highly recommend those who need to sell their luxury goods to her!

Service by Zoe is great, the transaction and checking is very seamless! ☺️

Ms Jennifer is accomdating and friendly. Thank you and ALLU is highly recommended.

Friendly customer service given by jennifer!

Zoe is very approachable. Good and efficient throughout entire process, able to allow me to sell my product with a peace of mind.

Zoe has been so amazing, very detail and very efficient. Amazing experience and service. Thank you Zoe.

Quick and Fast

I was attended by Regina. She is very attentive and friendly throughout the whole process.

Amazing service, friendliest staff, reliable experience! Shoutout to Jennifer for her brilliant service 🙂

Zoe is very pleasant & friendly lady, very comfortable to close the deal with her

Catherine was amazing and helpful.

Lyn was very accommodating and gentle when dealing with my item as well as myself. She made sure I felt comfortable and also secure during the process.Great experience!

Comfy ambience, helpful and professional staff, prompt in response on appointment dates and time, great idea on offering drinks n snacks while waiting

Fast & excellent service provided 🙂

A comfortable very private office, and staff (Regina) was detailed in explaining the process and transaction.

Lyn is patient and able to explain the details well

First time engaging in this company and was served by Catherine. She is amazing and took her time to explain to me the process and procedure. Thumbs up 👍🏻👍🏻👍🏻👍🏻

Friendly and knowledgeable staff, highly recommended. Will come back to deal again

Great service and gotten a price close to what I wanted. Thanks

I have deal with customer service Regina and I must say their level of professionalism and knowlege in the item is trully impressive. I have great experience and will definitely recommend others.

I had a great experience at Allu selling a few pre-loved bags, thanks to Jennifer’s professionalism and friendly service. She was knowledgeable, efficient, and made the process smooth and hassle-free. Highly recommend her if you're looking to sell your luxury items!

Regina who we met today was nice, friendly and professional.She explained the policy and transaction process very well.The whole process was smooth!Thanks!

Pleasant experience:)Regina is very friendly and would definitely to patronise the shop again if i have things to sell.

Lyn was very professional during my visit and answered all questions I had 😄

Such a fast process and value wise is acceptable! Not as bad as other places. Thank you Lyn for accommodating to my time and preference. Would seek your assistance for future trades! 💕

Everything was done professionally. Really great experience. Highly recommended!!

I was served by Catherine who was friendly, efficient and courteous. Good vibes and fairly decent prices. Thank you.

great customer service

This is my second time coming back here. Zoe been helpful in helping me through the transaction. Thank you.

This is the second time I visited Allu. They are very professional and friendly. I was served by Lyn Wong, very nice and bubbly lady. I would strongly recommend Allu to all.

I had a fantastic experience selling my second-hand bag at ALLU Orchard. The process was smooth, transparent, and incredibly efficient. The staff was professional and knowledgeable, taking the time to assess my bag carefully and provide a fair and competitive offer.What stood out to me was their excellent customer service—friendly, patient, and willing to answer all my questions about pricing and market value. The transaction was quick, and I appreciated how hassle-free the entire experience was.If you’re looking to sell your pre-loved luxury items with confidence, I highly recommend ALLU Orchard. Their professionalism and fair pricing make them a top choice for second-hand luxury resale! 😃

Fuss free to get rid of bags you no longer want to keep!

Amazing services by Karen, she is very experience, professional, detail and NICE! Will definitely look for her again for any selling and hopefully a buying next time (Allu doesn’t have buying service for now)! The entire selling process take a bit of time depending your amount of items to be evaluated, but upon confirmation till payment, everything can settle in 15mins, superb! Thank you Karen & Allu!

Zoe was very professional in her approach.She assisted well to get the best price.She also made me comfortable for the entire stay.A very nice conversation and good discussion and cooperation from her made the deal thru.

Detail n open on the transaction, friendly service from Zoe.

Great service from Regina and a very smooth transaction and professional. Very higly recommended if you want to sell your high value items

Fast and smooth transaction. Catherine is very friendly and helpful. Satisfied with everything here.

Very nice and patience experience with Catherine, very helpful and pleasant process! Good job

Best of the best, Lyn is so polite and PRO

Zoe explained everything very well and was very helpful with my queries.

The place is very welcoming and easy to find the directions just below Yotel. I got Ria to serve me she was very professional and explain to me the conditions of the bags

Good customer service

Very great experience and service by zoey very descriptive and wonderful customer service definetly reccomend coming here to sell your luxury items and also will give you a flexible price

Smooth transaction and price point was great! Service and ambiance was wonderful 🙂

I the staff is very friendly and helpful. She is willing to share her experience and knowledge. I will return next time if I have things to sell.

Zoe was helpful in providing insights and the breakdown of every cost, affecting the price of my items.

serve by Joey during lunch hours, but she very friendly and get the process done very fast

The stuff is friendly and patient .Thank u for the help

The place itself is very convenient. Catherine is very helpful, patience and meticulous. Recommended to sell your luxury items here.

Great experience here and got served by a very professional handsome valuer name Aaron. Well done ALLU

Excellent and friendly service

Extremely professional and efficient serviceClear explanation & friendly

Good service 😊

Jennifer was very professional and friendly! She answered all our questions well. Highly recommended(: thanks for your help!

Friendly:)

Was served by zoe .she was very friendly and very professional .thumb up to her service. I was quite sketical at first due to bad experience in other consignment place .This place is very transparent and the transaction is very fast.❤️🙏

Nice service and friendly, thanks ZOE

Zoe was excellent throughout the session. Transaction was swift and decisive.

Have a very pleasant visit to this place to sell my vintage Rolex watch. The incharge person in this office happen to be Jennifer, who is a very professional and knowledgeable lady. She is also very gentle in handling my watch. Transaction is smooth and price offered is reasonable.

Professional and friendly staff ☺️.

Catherine was very helpful and clear in her explanation. Had a very smooth transaction thru my stay. Well done.

It was a smooth transaction and Zoe was super helpful and accommodating. Managed to get a very reasonable price.

My 1st timeto sell my bag here.Tq Lyn wong at Novena Square for her very politely ,friendly &greats service.Thumb up👍

Patient and helpful with my queries, and comfortable to talk to. A really great service by Zoe!

Very cheerful customer service

Very pleasant experience. Catherine was very helpful and clear in explaining the process and valuation. Highly recommended.

I recently sold a used bag to this shop, and I had a great experience. Lyn who assisted me was incredibly professional and kind. She made the whole process smooth and stress-free, clearly explaining everything and offering a fair price for my bag. It’s always nice to encounter such good customer service. Highly recommend this shop if you're looking to sell your used bags!

Catherine was very detailed in the selling process! A very pleasant experience! 👍🏻

Good, fast, simple. Better than selling at carousell. Doing some justice to the products. At least it’s going to an authentic 2nd market. Reputable

Place is professionally set up. Regina was the staff assisting me. Pleasant experience. Happy to deal with her. Fair price. Will deal again in the future if there is an opportunity.

catherine is very kind and professionally at what she does.

the buyer was really nice and helpful with the procedures

I had a great experience here with staff Lyn. Consulting and working in silence without noise at the price I expected. Will come back next time.

Sold my used LV bag at a very good offer, enjoy my session with Jennifer, she is very nice and talkative.

Everything was smooth and all my enquiries were answered. The lady was very nice and professional

Very good

Zoe Lau service was excellent

Good service with Regina at the ALLU Somerset branch, been here a few times and always a positive experience. Highly recommend

Zoe is patience and share her knowledge well with us , will definitely come back again

Fast process, understanding staff, good service.

Fast and friendly

This was my first time heading there after checking out the reviews in Google and it did not disappoint. My jewellery was appraised and was throughly checked before I was quoted . The staff was very friendly explaining to me the entire procedure since it was my first time selling off a luxury item.

可愛い女性🩷リアさんが応対して頂き一生懸命頑張ってくれました。ありがとうございました😊🙏👍

Very good and professional

Lyn, is very polite and experience, helpful lady, I will give her 5 👍thumbs up.🤩

Glad for the service!

Pleasant experience. Staff was diligent & friendly.

My experience here is very good. Thanks to Jennifer who helps me since the start of the process until the end. The ambience is so comfy and no forcing feeling during discussion and price validation.

Humble, nice, and friendly. I satisfied with her service. Saleperson name is lyn.

I had a seamless and professional experience in Allu Somerset! Kudos!

served by andy, friendly and accommodating guy! happy with the outcome (:

Great service rendered by Lyn from Novena branch. She is very patient and professional.

Great service. The buyers are extremely polite and helpful. I came to Allu already 3 times.

Fast and one stop shop. Aaron is not only friendly but fast and delicated to what he does best. Will definitely come back again when needed.

Aaron was very professional and even with his 10 years experience, he remained warm and sincere. Thank you for the 5 star experience for my first time with ALLU. Definitely recommend them to anyone wanting to sell your luxury items. 👏🏻👍

The consultant, Xiao Yen, embodies professionalism and radiates a wonderful sense of humour. Her dedication to enhancing the customer journey transforms the experience into something remarkable.

Amazing service and offered price is exactly what I wanted.They are so professional, fast in process payment and sharing of information.The lady who serve me Jennifer, highly recommended! She's so patient, knowledgeable, and friendy!! Learnt so much and enjoyed the session with her.The location is easy to find, the office is professional set up and cosy!Highly recommend for anyone who wants to sell their stuff!

Karen was really helpful and provided good advice. Thank you Karen for your wonderful service!

Belated review. Was there last week and served by Aaron. It was my first time selling my bags. The whole experience of setting up an appointment and receiving his patient & helpful assistance was a positive one. He even helped me clean a stain which helped me get a better price 🙂

I am assisted by Jennifer at Novena and she is very friendly, patient and professional. Price is slightly lower than expected but overall it’s a very fast and easy transaction. Thank you for your help!

Have a pleasant experience in selling my bags with Lyn. Smooth transaction.

Speedy service and pleasant experience. Aaron was very helpful.

Thanks for helping negotiaton!

Professional session from beginning to the end. Staff was polite and amicable. Easy to make an appointment and everything went without a hitch.

Jennifer is friendly and professional. loves the service here.

It was pleasure to be with Lyn Wong at International Building outlet. She was very pleasant to converse with & everything was fuss free. Look forward to work with her again.

Served by Jennifer.Valuation on the spot. Cash & carry.Best of all for certain brands, no box/receipt is needed. Very convenient & speedy.

Friendly and professional service and easy to deal with. No issues at all

Clean and nice environment. Jennifer is super friendly.

Clean and nice office. Jennifer is super friendly.

Zoe helped me today and it was my first time here, she was wonderfully helpful and made me feel very comfortable. it was a very pleasant and discreet process where everything was clearly, safely, and professional conducted. I'm very impressed

Great first experienceVery friendly staff, kept offering me snacksSo accommodating!

Good customer service. Lynn is knowledgeable and answer my questions correctly

Professional

I was served by Lyn. She is cheerful, patience, gentle, polite and communicate well to make customer happy & comfortable.

I sell my handbag at ALLU Novena. Lyn is very friendly n helpful n detail. Pleasant transaction.

Catherine from ALLU has served us well. She is patient in her dealings and has explained the process well. As a customer, i feel at ease and confident. The place is also conducive and comfortable. Very highly recommended.

Had a wonderful and smooth transactions with very accomodating and friendly staffs.

Lyn have been very helpful in my first ever experience in selling my watch, she was patient and also understanding in aiding my concern for selling at a certain price. Overall satisfying experience!

Had a great experience selling my preloved items here! They provided an on-the-spot evaluation and offered a fair quotation. The transaction was fast and hassle-free, with payment made instantly via PayNow. Highly recommend for anyone looking to sell their items quickly and conveniently!

An Awesome wonderful experience here! Was handled by their store manager Zoe Lau throughout the whole transaction.She is so professional and helpful! Strongly recommended to come by ALLU for any first timer.Will definitely remember this fantastic experience! Thanks again!!

I had the pleasure of interacting with Lyn, and I must say she is absolutely wonderful! She is incredibly nice, patient, and kind, making the whole experience so pleasant. Lyn took the time to thoroughly answer all my questions and I’m grateful for her excellent service. Thank you, Lyn!

Very helpful and patient staff.

pleasant experience here!

Thank you so much for your service, Alex! Everything is smooth and you have been excellent in assisting me 🙂

Alex is very attentive and friendly, Thanks for the help today!

Assisted by Regina that provided excellent and very friendly service

Andy is professional. I sold some bags and the experience is good. Highly recommend.

Sold my very first bag here, and the staff (I think her name was Karen) was so friendly & helpful! I was previously rejected to sell my bag at another store (J**** ca**), but the staff here has been helpful throughout. Did not disappoint coming here. 💯 for service

private and confidential process, easy transaction~

Professional and great service by Aaron!

Been attended by Aaron who is really helpful and attentive to all my enquiries throughout the whole selling process. Will definitely come back to him for future engagement and recommend all my friends to him. Once again thank you Aaron and God Bless !

I had a pleasant and stress free experience with the help of Jennifer. She is professional and friendly. I will definitely recommend ALLU to my friends !

I had an awesome experience doing transaction with Jennifer who was so patient with me. During the process, we shared stories and chat quite a lot. She was so efficient and managed to sell my stuff at a competitive price. Highly recommended and will definitely come back. Thank you Jen and Allu! You didn’t fail me for the second time.

价格合理，服务很好

Alex from 111 Somerset was very friendly and detailed.

Excellent service from Jennifer

Great staff and friendly. Patient lady. Well done Lin. Recommended. And nice office.

Easy and convinient to sell your unused bag

Had a pleasant in store experience. Everything was done in a room and utmost privacy.

Zoe from Orchard Allu attended to me with great promptness and attention to detail. A very lovely lady to speak to and she got the best price for an item I decided to let go.

Catherine was very personable and helpful. Highly recommended.

私はこちらに在住している日本人なのですが、このALLUシンガポールに唯一いらっしゃる日本人スタッフさんで高橋さんという男性に査定対応していただきました。やはり、私が日本人なので、日本人スタッフさんに丁寧に対応していただけるのはすごく安心できました。ブランド品を使わないので、売りたくても、なかなかシンガポールでは、まだまだ日本のように質屋で当たり前に買取するという文化がなく、質屋＝お金を借りるところみたいな、一般の日本人には馴染めない感じです。（日本だと、ブランド品を質屋に売るというのは現代では一般的ですが、こちらで質屋を探しているというとお金を借りるのかと勘違いされてしまい、変に思われます）使わないブランド品がたくさんあって、売りたいけど、シンガポールではどこに行けば良いか分からない、日本のメルカリのようなアプリがあるようですが日本人にはハードルが高く困っていたので、このような店舗が進出してくれたのはありがたい！査定額が折り合わなくて今回は見合わせましたが、高橋さんの丁寧な対応は本当に好感が持てます！シンガポールでブランドを売りたい場合にはおすすめです。

Lyn is very professional and very friendly.

We were assisted by Lyn at Novena and she was very patient and professional, making us feel at ease and comfort during the whole process. Evaluation was very quick, seamless and we got a fair value for our timepiece. Thank you Lyn 🙂

Very good and professional. They buy slightly below average , but still acceptable depending on yr items. More importantly the dealer is friendly while maintaining the professionalism, and not too serious looking

love the service and hospitality! Appreciate their cooperativeness and friendly attitude

Zoe was helpful in getting good price for my unused bags. Very good experience.

I had few pleasant dealings with Jennifer. She’s very friendly and patient with me. She helped me a lot to get the best price for my items. Definitely will come back and find her everywhere she goes 😝

Overall, I couldn't be happier with the service that Zoe provided. She exceeded my expectations in every way and I would highly recommend her to anyone in need of assistance. Thank you, Zoe, for your excellent service!

The staff that serves me, Zoe, is very professional, friendly and helpful. I highly recommend Allu Orchard to anyone who is looking for a platform to sell their branded items.

Professional, efficient and friendly.

Very good service and advice from Ria. She is attentive to details and professional in her doing, Thank you for the wonderful service.