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Friendly and professional service and easy to deal with. No issues at all

Clean and nice environment. Jennifer is super friendly.

Clean and nice office. Jennifer is super friendly.

Zoe helped me today and it was my first time here, she was wonderfully helpful and made me feel very comfortable. it was a very pleasant and discreet process where everything was clearly, safely, and professional conducted. I'm very impressed

Very friendly and efficient. Thanks Catherine!

I got great prices for my second hand luxury bags! Thanks Catherine!

Fast and friendly

Great experience doing appraisal with Catherine. Very professional!

Second time selling my branded LV and Gucci at Tampines Allu. I was served by Catherine , very happy to be served by her , she is very professional , knowledgeable and friendly . I got good prices for my LV Artsy bag as well with the relatively good conditions. Compared to other second hand buyers in Singapore, I strongly recommend Alllu for its good service and prices ! Thanks Catherine !Review from my first visit May 2023:The staff Catherine is very professional, friendly and patient to explain and shared with me about the market for the different brands .Reasonable price take in. Thanks Catherine !

Great first experienceVery friendly staff, kept offering me snacksSo accommodating!

Good customer service. Lynn is knowledgeable and answer my questions correctly

Great service and friendly staff

Professional

I was served by Lyn. She is cheerful, patience, gentle, polite and communicate well to make customer happy & comfortable.

I sell my handbag at ALLU Novena. Lyn is very friendly n helpful n detail. Pleasant transaction.

Catherine from ALLU has served us well. She is patient in her dealings and has explained the process well. As a customer, i feel at ease and confident. The place is also conducive and comfortable. Very highly recommended.

Had a wonderful and smooth transactions with very accomodating and friendly staffs.

Lyn have been very helpful in my first ever experience in selling my watch, she was patient and also understanding in aiding my concern for selling at a certain price. Overall satisfying experience!

Alex was really friendly and supportive

Had a great experience selling my preloved items here! They provided an on-the-spot evaluation and offered a fair quotation. The transaction was fast and hassle-free, with payment made instantly via PayNow. Highly recommend for anyone looking to sell their items quickly and conveniently!

A returning customer. I am pleased with the service at Allu. Alex is friendly and service oriented.

An Awesome wonderful experience here! Was handled by their store manager Zoe Lau throughout the whole transaction.She is so professional and helpful! Strongly recommended to come by ALLU for any first timer.Will definitely remember this fantastic experience! Thanks again!!

I had the pleasure of interacting with Lyn, and I must say she is absolutely wonderful! She is incredibly nice, patient, and kind, making the whole experience so pleasant. Lyn took the time to thoroughly answer all my questions and I’m grateful for her excellent service. Thank you, Lyn!

I have deal with customer service Zoey and Karen and I must say their level of professionalism and knowlege in the item is trully impressive. I have great experience and will definitely recommend others.

Very helpful and patient staff.

pleasant experience here!

Thank you so much for your service, Alex! Everything is smooth and you have been excellent in assisting me 🙂

Alex is very attentive and friendly, Thanks for the help today!

Assisted by Regina that provided excellent and very friendly service

Andy is professional. I sold some bags and the experience is good. Highly recommend.

Great service by Jennifer. Appreciated her patience and meticulousness in checking the product. Loved seeing her in action! Thank you for being so patient in explaining the steps and also facilitating the process 🙂

Sold my very first bag here, and the staff (I think her name was Karen) was so friendly & helpful! I was previously rejected to sell my bag at another store (J**** ca**), but the staff here has been helpful throughout. Did not disappoint coming here. 💯 for service

private and confidential process, easy transaction~

Professional and great service by Aaron!

Very nice service

Been attended by Aaron who is really helpful and attentive to all my enquiries throughout the whole selling process. Will definitely come back to him for future engagement and recommend all my friends to him. Once again thank you Aaron and God Bless !

Fast and convenient. Zoe was very professional throughout

Nice n smooth deal

I had a pleasant and stress free experience with the help of Jennifer. She is professional and friendly. I will definitely recommend ALLU to my friends !

I had an awesome experience doing transaction with Jennifer who was so patient with me. During the process, we shared stories and chat quite a lot. She was so efficient and managed to sell my stuff at a competitive price. Highly recommended and will definitely come back. Thank you Jen and Allu! You didn’t fail me for the second time.

Really friendly staff who was knowledgable and welcoming.Great location and clean environment.

价格合理，服务很好

Alex from 111 Somerset was very friendly and detailed.

Excellent service from Jennifer

Had a pleasant experience with Zoe Lau who is extremely knowledgeable, professional and patient. No questions is too trivial or tricky. She makes the experience comfortable, customers feel at ease. A staff who is a real credit to Allu.

Catherine is very professional and good at providing information , whole duration was very comfortable and transaction was very fast too!

Great staff and friendly. Patient lady. Well done Lin. Recommended. And nice office.

Easy and convinient to sell your unused bag

Catherine was thorough in explaining the process and helping us understand the value of the bags! Thank you!

Had a pleasant in store experience. Everything was done in a room and utmost privacy.

Professional and Friendly staff- Catherine. Enjoy the snacks here.

I am pleased with Catherine’s service in selling my bag and wallet. Her professionalism and expertise ensured a seamless process. Her approachable nature made the experience truly comfortable. I highly recommend Catherine for a smooth and hassle-free transaction.

Felt very comfortable dealing with Catherine,she answered all my questions without me feeling uncomfortable.Happy to sell my item.

Fast and efficient! Transparency and law abiding. Processes are being explained thoroughly. Recommended!

Catherine is a very nice lady. She is very patience and helpful lady.

Oliver is very patient in explaining and careful with handling the bags. Overall good experience here

Very professional and experience stuff

Good service

Zoe from Orchard Allu attended to me with great promptness and attention to detail. A very lovely lady to speak to and she got the best price for an item I decided to let go.

Catherine was very personable and helpful. Highly recommended.

Visiting for the first time, Catherine was patient and kind, taking the time to explain the procedure and secure a better offer than the initial one! Appreciate her service

Nice environment, Fast transactions.Ms Catherine is friendly and approachable

Was served by Catherine who is very friendly and and have a very smooth transaction

Happy with Catherine. Great service! Price is reasonable.

Loved the service..very friendly consultant

thank u catherine for the great service!! really friendly, bubbly and easy to talk to 🙂

Great experience at the Tampines outlet! Very professional and kind. The process was smooth as well. Highly recommended!

They were very helpful and Catherine tried her best to buy and negotiate the price for my valuable and informed of things to take note when selling. The store and ambience is nice and private. Would definitely recommend people to come if you need to invest.

私はこちらに在住している日本人なのですが、このALLUシンガポールに唯一いらっしゃる日本人スタッフさんで高橋さんという男性に査定対応していただきました。やはり、私が日本人なので、日本人スタッフさんに丁寧に対応していただけるのはすごく安心できました。ブランド品を使わないので、売りたくても、なかなかシンガポールでは、まだまだ日本のように質屋で当たり前に買取するという文化がなく、質屋＝お金を借りるところみたいな、一般の日本人には馴染めない感じです。（日本だと、ブランド品を質屋に売るというのは現代では一般的ですが、こちらで質屋を探しているというとお金を借りるのかと勘違いされてしまい、変に思われます）使わないブランド品がたくさんあって、売りたいけど、シンガポールではどこに行けば良いか分からない、日本のメルカリのようなアプリがあるようですが日本人にはハードルが高く困っていたので、このような店舗が進出してくれたのはありがたい！査定額が折り合わなくて今回は見合わせましたが、高橋さんの丁寧な対応は本当に好感が持てます！シンガポールでブランドを売りたい場合にはおすすめです。

Catherine is very patience n professional.

Catherine is a bubbly and friendly person. I would recommend her to all my colleagues and friends. The way how she relate the info and selling price to me is all very good. Love her good vibes. 💖

Great ambience, professional service

Lyn is very professional and very friendly.

Great service from the team. Thanks Zoe.

Sold 2 items with Allu and the experience has been amazing. What makes the selling experience even better is Catherine’s service. She is friendly, polite and well experienced. Will definitely return to sell more.

We were assisted by Lyn at Novena and she was very patient and professional, making us feel at ease and comfort during the whole process. Evaluation was very quick, seamless and we got a fair value for our timepiece. Thank you Lyn 🙂

Had a great assist from Catherine. Would highly recommend others too.

Very good and professional. They buy slightly below average , but still acceptable depending on yr items. More importantly the dealer is friendly while maintaining the professionalism, and not too serious looking

Great service 👍🏻

I had a great experience selling my bag at Allu. Thanks to Catherine for the wonderful service she was very friendly and knowledgeable. She made me feel comfortable at all times. 🙂

ALLU's customer service is tiptop as they sent me a whatsapp quite soon after i submitted my enquiry. My appointment was arranged promptly. On the day itself,I was greeted by a bubble staff Catherine.Catherine was very warm and welcoming just like how others described her in their reviews. I had an enjoyable session with her and it was a comfortable time. She helped me get the best price I can for my items. Thank You,Catherine!

Catherine is professional in her work. Thanks

I had a wonderful experience when I was attended by by Jennifer at Allu she was very helpful & patient when we transacted on a RolexSale. I will strongly recommend any potential customers seeking help from Jennifer anytime.

love the service and hospitality! Appreciate their cooperativeness and friendly attitude

A Wonderful time in ALLU with a niche of Unquestionable Professionalism and Dedicated service provided by Catherine, who is very focus, informative, knowledgeable and approachable. Simply very unique & exceptional style.She is also very attentive to my enquires with fullest understanding with detailed replies while multitasking in her work.Thank God for her presence and my heartfelt appreciation to her for this pleasant experience.An invaluable experience learned, parting away the LVs branded goods as the only value lies in the owner but not when you decided to sell it.- C.Law

Zoe was helpful in getting good price for my unused bags. Very good experience.

Very pleased with the service provided by Catherine. She is very patient in answering all my questions and is non-pushy. Will definitely come here if I need to sell my luxury items in the future.

Very fast and easy transaction with Linda. She’s very professional and detailed when explaining the whole process.Got rid of my big bags with almost no fuss at all! Recommended to anyone who wants to get rid of their unwanted branded items..

Good service

Was served by Linda and was immediately put at ease by her friendliness. My first experience here was good!

I was served by Karen Chong. She is very friendly and approachable. Most importantly very patience with me. If i happen to sell my bag again to ALLU i hope to be served by Karen again. Happy for ALLU to have such a competent employee that made my visit a very pleasant one. Thank you

I had a wonderful experience with Karen. She was incredibly helpful and made me feel at ease while checking the items I intended to sell. Karen built great rapport throughout the entire session, making the process smooth and stress-free. Her professionalism and friendly approach truly stood out, and I felt confident in the service I received. Highly recommend her for anyone looking for a seamless and pleasant experience!

Very efficient and professional service. Great pricing as well! Will definitely go back to them again

Regina was very professional and efficient. Made the whole process smooth and enjoyable.

Zoe is very helpful and knowledgeable. I am very happy to transact through her. Thanks!

Friendly and profession staff.

Ms Regina is very professional and customer oriented. She is able to secure a good deal. Kudos!

I had the pleasure to visit ALLU store while I was travelling to sell an unwanted item. I was dealing with Zoe she was very efficient with great customer service. I was happy with the price that was paid in cash. Now I can go buy somethings I love with the extra money from the unused item. Overall a wonderful service.

Great service by Alex! His professionalism, knowledge and patience are commendable. Will definitely come back to ALLU because of Alex. Will also recommend others to Alex too! Good job.

Alex was very patient and thorough. Service was pleasant, smooth and friendly. Thank you!

Miss karen is very nice pleasant lady

Regina was very nice and helpful especially since it my first time at Allu. Payment was immediate and hassle free.

I had few pleasant dealings with Jennifer. She’s very friendly and patient with me. She helped me a lot to get the best price for my items. Definitely will come back and find her everywhere she goes 😝

Had a pleasant & seamless transaction (in a private room) with Regina over at Somerset branch yesterday. She explained the terms & conditions well in selling the preloved bags. Friendly and approachable lady who addressed almost all my queries. Thank you, Regina!

Very professional and patient service experience with Regina. Will recommend to friends !

Ms Zoe is very friendly and professional. She explained very clearly and showed sincerity in her job. My husband and I are very happy to be served by Ms Zoe. Thanks Zoe😊

Multiple times. Service just as good as before. Efficient and fast service. Zoe is knowledgeable, provides excellent seamless service.

Knowledgeable staff Regina.. Fast and quick transaction.. thank you for the great experience ..

Very professional. Short & sharp !Very good service & waiting environment.Highly recommended 👍

it was great to work with karen! she is thorough, friendly, and very knowledgeable. would not hesitate to return, and i cannot recommend highly enough!

Overall, I couldn't be happier with the service that Zoe provided. She exceeded my expectations in every way and I would highly recommend her to anyone in need of assistance. Thank you, Zoe, for your excellent service!

Great experience at Allu Somerset, excellent service and prices offered were more than double other places

Aaron helped us with our transaction today. He was very detailed who knows his craft. He was also fun and entertaining while we were waiting for the quotation. Thank you and will definitely come back.

Regina is helpful and professional, everything went smoothly!Came a second time with several more items, this time assisted by Karen and all went well again! Efficient and friendly, would go back

ALLU is very professional in their field of work, in fact this is my second time dealing with them. Karen and Norman from ALLU Somerset branch were very patient in explaining to me every step of the transaction. Hospitality is top notch as refreshments were served to every customer and the staff are all very friendly.

The staff that serves me, Zoe, is very professional, friendly and helpful. I highly recommend Allu Orchard to anyone who is looking for a platform to sell their branded items.

Second time patronising allu. Previously sold my necklaces at Tampines outlet and today selling my preloved cardholder. Was served by Lyn today and she is extremely friendly and helpful. Will def revisit! Prices are reasonable, have compared to another shop at far east!

Thanks Lyn for such a smooth transaction and helping me to secure a good price. Highly recommended to look for Lyn Wong!

Impeccable service from Lyn! 👍🏻👍🏻👍🏻

Professional, efficient and friendly.

Regina was very pleasant to deal with !

Very good service and advice from Ria. She is attentive to details and professional in her doing, Thank you for the wonderful service.

Both Regina and Norman are friendly and helpful.

Very professional, willing to share her opinion and advice.

Very efficient and friendly service!

Regina is very helpful from the moment I entered ALLU Novena. Very detailed in explaining the procedure. Will come again

Was served by very friendly and knowledgeable staff — Ria. She also taught me some knowledge to check bag authenticity when purchasing LV

Ria has been very helpful to me!

Today I sell my shoes with Zoe and she did a great job explaining on the resale value. Also very attentive and nice gal who listens to client feedback.

Ria at Novena ALLU is very friendly and efficient. All info and data entry was done expeditiously and she managed to get a quote while we were still in the shop. Very good experience and super Service!!

Quotation within expectation.Aria assisted me with her expertise and patiently explain reasonable reasons for the quote

Friendly Bag Specialist. Sold 2 items. Thanks

Very friendly staff and experience was amazing

My first time here, and Zoe has been really professional, helpful and sincere. Thanks Zoe for the wonderful and lovely experience.

It's my first time here and I'm being served by Zoe! She's very detailed and have helped me fetched a very good price! Happy with their 5-star service!

It was a pleasant discussion with excellent service staff Regina has shared her knowledges with me. Thanks

Regina 非常乐于助人，为包包报价。交易很顺利，很愉快！

在 Allu 的体验很棒。Regina 也非常专业

服务很棒，Regina 非常友好，服务也很专业，做得很好！

在我们的会议期间，Zoe 女士表现得非常迅速且高效。

Regina 的服务非常出色且友好。继续保持良好的工作！

在这里卖东西的经历很愉快。Zoe 的服务无可挑剔，价格也合理，会推荐给我的朋友。

我们与诺维娜分店的经理 Regina 相处愉快。她非常专业，态度也很好。

Zoe 为我服务，尽管她年纪轻轻，但她非常专业，经验丰富、知识渊博，她花时间耐心地解释流程和估价！公司非常幸运能有她这样优秀的员工！谢谢 Zoe - 强烈推荐！

直接交易。林女士服务很好。愉快的经历。

佐伊出席。一次愉快的经历。

Zoe 的客户服务非常好。

佐伊的解释非常有帮助、耐心且详细。她甚至想尽办法加快进程！

Zoe 的解释专业、友善且详细。

佐伊平易近人、友善且知识渊博。她提供了很好的建议，使整个销售过程变得无缝。和她相处得很好。我会带着更多物品再次回来。

与林恩的经历非常愉快！会推荐👍👍👍👍👍整个体验非常轻松，即使我的物品没有全套等

Zoe 出席了。Well 解释了流程以及为什么这些商品按此价格定价。愉快的经历

詹妮弗的服务非常棒。她让销售变得轻而易举。

交易简单快捷。我对里贾纳的服务感到满意

我去这家店卖了六个奢侈品包。她们都是非常友善和有礼貌的女士。我很乐意向我的朋友推荐这个店。感谢你们优质的服务和很棒的态度。

佐伊出席。完全专业且优秀！

高效的服务和对产品的详细检查。

唐人街分店的 Sheley Lok 为我服务。她的工作非常专业。所有销售均在 30 分钟内完成。我原定于 2 月 16 日在萨默塞特进行预约，但 Regina 在 2 月 15 日给我发消息说此人在 MC 中。她主动提出帮我预约 2 月 18 日在唐人街分行的预约。当我到达阿鲁唐人街时，谢利说那不是预约。感谢上帝，谢利能够帮助我进行销售。

Sheley 是一位经验丰富的销售人员，为我提供了非常好的客户服务。竖起大拇指。

很棒的服务

由 Rick 提供服务，优质的服务，会推荐给我的朋友

Rick Lim 提供的专业服务。我会再次回来。

Rick Lim 的服务令人印象深刻且满意。他非常专业，让我的旅行非常愉快和轻松。

Rick 非常专业和友善，沟通顺畅，整体体验非常愉快。很高兴得到他的帮助。会推荐！

Shernice 提供的服务非常及时。如果您想出售您心爱的奢侈品，我推荐这个地方。服务很棒，强烈推荐。

我很高兴找到了他们。这是一次很棒的经历并且得到了很好的照顾。我把我的货交给他们🥰

瑞克的服务很好。非常有耐心并且细心解答询问。如果需要卖掉您的品牌包包，请找他。

Rick的服务非常好！服务也很专业！

第一次体验南博雅。交易快速快捷。成功以合理的价格出售了我用了 11 年的 LV 包（无卡、无防尘袋、无盒子）。里克（Rick）对我的问题很友善且耐心。感谢您的交易！

里克非常专业和友好。他们还可以为您的二手物品提供更高的价格。强烈推荐。