Notice:

Recently, some followers of ALLU have been approached by scammers with the concept of a lucky draw hosted by ALLU. ALLU do not have any sort of lucky draw or raffles event ongoing, and we would like anyone who have been approached with such an offer to reach out to us and let us know about it. Thank you.

Privacy policy relating to video and audio surveillance of shops

  • Data controller, purpose and legal basis of the processing:

    ALLU SGP Pte. Ltd. (the “Company”), whose registered office is 133 New Bridge Road, #17-10, Chinatown Point Singapore (059413), has placed its stores under video and audio surveillance in order to ensure the safety of its customers, staff and property, and to prevent fraudulent activities. The legal basis for the processing is the legitimate interest of the Company in ensuring the security of its customers, staff and property and preventing fraudulent activities.
  • Data and categories of data subjects:

    Employees, customers and other individuals entering the store are likely to be recorded on video and audio by the surveillance system.
  • Recipients:

    The recordings may be shared with Valuence Japan Inc., the parent company of the Company, which, as a data processor, reviews the recordings on the Company’s behalf in accordance with the Company’s instructions. The recordings may be accessed by the authorised personnel of the Company and of Valuence Japan Inc. (in particular by the personnel in charge of security and by the management personnel) and by the police or other relevant authorities. The Company’s personnel responsible for maintaining the equipment may also access the images for this purpose only.
  • Transfers outside of Singapore:

    Video and audio surveillance footage is stored in Singapore, but the security and management personnel of Valuence Japan, Inc. in Japan may be able to access the footage online. We will implement appropriate safeguards to ensure that your personal data is protected in accordance with applicable laws (for example, this may be by imposing legally enforceable obligations on the overseas recipient to accord a standard of protection that is comparable to the Singapore Personal Data Protection Act 2012 (“PDPA”) in respect of the personal data that we transfer to them).
  • Retention period:

    Video and audio surveillance footage is kept for the period necessary to fulfill the purposes described above, unless a longer retention period is permitted under or required by the PDPA. For instance, legal purposes, including without limitation where necessary to protect the Company’s rights in the event of an incident. In the event of an incident relating to the security of people and property or a fraudulent activity, the video and audio surveillance footage may nevertheless be removed from the system. They are then stored on another medium for the time needed to complete the procedures linked to this incident or activity and are only accessible to authorised individuals in this context.
  • Data subject rights:

    You may request access to video and audio surveillance footage of you, in accordance with the PDPA. If you wish to exercise any of the rights listed above or if you have a question relating to the processing of your personal data, you can contact our person in charge:
  • by e-mail at the following address: contact@allusg.com
  • by post at ALLU SGP Pte. Ltd., 133 New Bridge Road, #17-10, Chinatown Point Singapore (059413).